Tsivia Welliver
Overland Park,KS
Summary
Strategic Logistics Supervisor with over 10 years of experience in managing intermodal and railroad operations. Expertise in supervising large teams, optimizing dispatch workflows, and implementing process improvements to enhance operational efficiency. Experienced in KPI tracking, cost reduction, workforce management, and regulatory compliance, driving performance in high-volume transportation environments.
Overview
12
12
years of professional experience
What I do Best
I specialize in running high-volume yard and transportation operations where performance, timing, and communication are critical. My strength is bringing structure to fast-paced environments—improving flow, reducing dwell time, and solving operational issues in real time while leading teams to execute consistently.
Work History
Director of Operations
Kansas City Drayage, LLC
Kansas City, MO
05.2025 - 02.2026
- Increased company revenue by 50%+ by improving service reliability, optimizing fleet utilization, strengthening customer relationships, and implementing scalable operational workflows.
- Supervise daily dispatch operations for 35-40 trucks, managing 2 dispatchers to optimize driver and fleet utilization, route planning, and on-time delivery performance.
- Established KPI tracking for dwell time, billing accuracy, driver productivity, and delivery performance to enhance operational visibility and accountability.
- Applied Six Sigma methodology to reduce rail storage and demurrage charges by ~95%.
- Standardized workflows and implemented Lean operating procedures, reducing process variation and improving turnaround times.
- Streamlined documentation and appointment scheduling to resolve issues faster and enhance operational efficiency.
- Reduced invoicing errors and administrative overhead by redesigning workflows, eliminating a part-time billing role.
- Led staff training on time management and prioritization to boost productivity and improve driver coordination.
Operations Supervisor
Canadian Pacific Railroad
Kansas City, MO
10.2018 - 04.2025
- Directed complex rail and logistics operations across a 450-mile territory, ensuring compliance with safety, federal, and PTC regulations.
- Managed dispatch and transportation decisions impacting service reliability, crew productivity, and asset utilization.
- Coordinated with multiple departments for efficient train scheduling and logistics.
- Trained new employees on operational procedures and safety protocols.
- Facilitated communication between crew members and management for smooth operations.
- Coordinated derailment and service disruption responses, implementing corrective actions to minimize downtime.
- Collaborated cross-functionally with internal teams and external carriers to maintain seamless transportation operations.
- Recognized with CEO Award nomination for outstanding operational performance and leadership.
Director of Operations
Kansas City Intermodal, LLC
Kansas City, MO
02.2016 - 08.2018
- Doubled fleet size of owner-operators through strategic recruitment, training, and scalable dispatch processes.
- Negotiated drayage rates to secure cost savings and elevate service quality.
- Supervised and developed over 70 transportation personnel, including drivers and dispatchers, to maintain regulatory compliance and enhance operational effectiveness.
Lead Regional Dispatcher
Kansas City Intermodal, LLC
Kansas City, MO
10.2013 - 02.2016
- Recruited, trained, mentored staff, enhancing capabilities for domestic and international freight operations.
- Managed customer onboarding, billing, documentation, and issue resolution, fostering high customer satisfaction.
- Ensured compliance with UIIA, Rez-1 agreements, federal/local transportation regulations, mitigating operational risks.
Skills
- Fleet management
- Routing optimization
- KPI monitoring
- Process improvement
- Cost reduction
- Regulatory compliance
- Performance auditing
- Stakeholder management
- Team Leadership & Personnel Development
- Team management
- Workforce planning
- Leadership training
Education
Bachelor of Science - Human Biology
- 140/145 credits completed
- Air Force ROTC Scholarship Recipient
Timeline
Director of Operations - Kansas City Drayage, LLC
05.2025 - 02.2026
Operations Supervisor - Canadian Pacific Railroad
10.2018 - 04.2025
Director of Operations - Kansas City Intermodal, LLC
02.2016 - 08.2018
Lead Regional Dispatcher - Kansas City Intermodal, LLC
10.2013 - 02.2016
University of Kansas - Bachelor of Science, Human Biology