Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tsoghik Budoyan

Summary

Multilingual case management professional skilled in developing personalized service plans and coordinating support for diverse populations. Committed to empowering clients towards economic independence by identifying barriers and collaborating with community organizations. Strong analytical thinker with a proactive attitude, adept at enhancing client outcomes through effective communication and relationship-building. Motivated individual eager to contribute to a dynamic team and support organizational goals. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

16
16
years of professional experience

Work History

MAXIMUS

Sr Counselor - Case Manager
Burbank
01.2025 - Current
  • Developed employment plans with GAIN participants by assessing work histories, educational achievements, supportive service needs, and personal goals.
  • Assists clients in identifying and overcoming barriers to achieving economic or financial independence.Works with GAIN participants in developing the Welfare to Work Plan Activity Assignment Contracts designed to provide appropriate services to enhance their participants' basic education and work skills.
  • Assists clients in identifying and overcoming barriers to achieving economic or financial independence.
    Works with GAIN participants in developing the Welfare to Work Plan Activity Assignment Contracts designed to provide appropriate services to enhance their participants' basic education and work skills.
  • Assists participants in determining the type of supportive services needed and the amount of issuance necessary to cover the payment for these services. The type of GAIN supportive services may include child-care, transportation, educational or vocational training related expenses and other ancillary expenses.
  • Interviews and conducts group orientations of potential GAIN participants in offices or training sites and assesses the suitability of welfare recipients for participation in the GAIN Program.
  • Initiates money management services and financial sanctions for GAIN participants who repeatedly fail to comply with program requirements.
  • Conducted investigations into participant sanctions and assessed eligibility for lifting non-compliance sanctions.
  • Prepares correspondence and records pertinent information in participant's case file.

The Education Team

After school substitute teacher
Los Angeles
10.2024 - 12.2024
  • Designed lesson plans tailored to diverse student needs and learning styles, enhancing engagement and understanding.
  • Implemented positive reinforcement strategies and set clear expectations to effectively manage classroom behavior.
  • Fostered a safe and inclusive environment, ensuring all students felt valued and supported during lessons.

MAXIMUS

Case Management
Burbank
04.2024 - 06.2024
  • Conducted interviews and group orientations for potential GAIN participants, assessing welfare recipients' suitability for program participation.
  • Gathered and evaluated information to determine exemptions and deferrals from GAIN participation.
  • Executed daily operational tasks with precision and attention to detail.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Vardenis Municipality Social department

Social Worker
Vardenis
09.2010 - 09.2016
  • Developed personalized service plans based on client needs and goals.
  • Assisted and advocated for clients obtaining financial resources and government entitlements.
  • Facilitated individual and group counseling sessions for diverse client populations.
  • Collaborated with community organizations to coordinate support services.
  • Demonstrated positive behaviors to inspire clients.
  • Executed daily responsibilities with precision and care.

Education

Bachelor of Arts - General Sociology

California State University, Northridge
Northridge, CA
05-2026

Associate of Science - Health Sciences

Glendale Community College
Glendale, CA
06-2023

Associate of Arts - Social Sciences

Glendale Community College
Glendale, CA

Skills

  • Case management
  • Root cause analysis
  • Analytical thinking
  • Problem-solving
  • Multilingual proficiency
  • Flexible and adaptable
  • Self-Directed
  • Time work

Languages

English
Full Professional
Armenian
Native/ Bilingual

Timeline

MAXIMUS

Sr Counselor - Case Manager
01.2025 - Current

The Education Team

After school substitute teacher
10.2024 - 12.2024

MAXIMUS

Case Management
04.2024 - 06.2024

Vardenis Municipality Social department

Social Worker
09.2010 - 09.2016

Bachelor of Arts - General Sociology

California State University, Northridge

Associate of Science - Health Sciences

Glendale Community College

Associate of Arts - Social Sciences

Glendale Community College
Tsoghik Budoyan