To Tue Quan
Summary
With four years of customer service experience, I have developed communication, planning, and organizational skills. I’m also comfortable with office tools, using Word to write documents, Excel to do exercises and analyze data in Math and Accounting, and Zoom to join study groups and online classes. I look forward to growing further while contributing to efficient daily operations.
Overview
4
4
years of professional experience
Work History
Cashier, Server
Pho Cow Cali
San Diego
04.2023 - Current
- Maintained a positive and professional attitude towards customer interactions.
- Increase sales by introducing and recommending dishes to customers.
- Handled customer situations in a fast-paced environment.
- Optimized workflow by serving multiple customers in a time-efficient manner.
- Provided positive customer service through understanding customer needs.
- Create positive customer experiences through attentive service and effective problem resolution to encourage repeat business.
Baker, Barista, Cashier
85 Degree Bakery
San Diego
01.2022 - 07.2023
- Optimized production by managing materials, labor, and equipment.
- Supported and worked well with colleagues in daily tasks.
- Planned production process from raw materials to distribution.
- Ensured consistent quality through regular inspections and adherence to standards.
- Listened to customer feedback to understand their needs.
Education
Bachelor of Science - Business Administration
San Diego State University
San Diego06.2027
Associate - Business Administration
San Diego Miramar College
San Diego06.2025
Skills
- Financial records oversight
- Customer service
- Flexibility and adaptability
- Team collaboration
- Problem resolution
Languages
- Vietnamese
- English
- Cantonese
- Mandarin
Timeline
Cashier, Server
Pho Cow Cali
04.2023 - Current
Baker, Barista, Cashier
85 Degree Bakery
01.2022 - 07.2023
Bachelor of Science - Business Administration
San Diego State University
Associate - Business Administration
San Diego Miramar College