Tuan Dat Van
Mesquite,TX
Summary
Dynamic and dedicated professional with a proven track record at Oc Sai Gon LLC, Walmart, DoorDash. Excelling in customer service and food safety practices. Recognized for efficient order management and clear communication, consistently enhancing guest satisfaction. Skilled in navigating fast-paced environments while maintaining attention to detail and achieving high-quality service standards.
Overview
1
1
year of professional experience
Work History
Food Server
Oc Sai Gon LLC
01.2025 - 06.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and ensured timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to coordinate food preparation and service flow.
- Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
- Adapted to changing priorities and customer needs during peak service hours.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Explained menu items and suggested appropriate options for food allergy concerns.
Food Delivery Driver
DoorDash
01.2025 - 06.2025
- Delivered food orders promptly, ensuring customer satisfaction and adherence to delivery timelines.
- Navigated efficiently using GPS tools to optimize delivery routes and reduce wait times.
- Maintained cleanliness and organization of delivery vehicle for safe operations.
- Communicated effectively with customers regarding order status and any potential delays.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
Personal Shopper
Walmart
09.2024 - 01.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Education
Bachelor of Science - Petroleum Engineering
Dallas College
Dallas, TX12-2029
Skills
- Cash management
- Food safety practices
- Workplace professionalism
- Accurate order entry
- Experienced in utilizing Excel and Word effectively
- Navigating
- Clear verbal communication
- Collaborative teamwork
- Reliable time management
- Dedicated professional
- Attention to detail
- Efficient at acquiring new skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 9 staff members.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Interests
- Gym Workouts
- Committed to improving personal fitness through regular participation in basketball
- Team Sports
- I enjoy cooking for friends and family gatherings
- Food Blogging
- Reading
- Blogging/Vlogging
- Strategy Games
Timeline
Food Server
Oc Sai Gon LLC
01.2025 - 06.2025
Food Delivery Driver
DoorDash
01.2025 - 06.2025
Personal Shopper
Walmart
09.2024 - 01.2025
Bachelor of Science - Petroleum Engineering
Dallas College