Summary
Overview
Work History
Education
Skills
Timeline
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Tuba Orhan

Refund Specialist
Cedar Grove,NJ

Summary

Dedicated administrative professional skilled in handling multiple projects with high-pressure deadlines. Proficient with accounting systems and related computer software programs.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work History

Refund Specialist

Sectigo
Roseland, NJ
04.2018 - 09.2022
  • Responded refund requests of customers and partners through Sales Force
  • Processed refund payments of customers and partners through different payment portals
  • Followed up customer claims to resolve billing related problems
  • Helped invoicing and payment processing operations.
  • Responded to customer concerns and questions on daily basis.
  • Monitored outstanding invoices and performed collections duties.
  • Used data entry skills to accurately document and input statements.


Finance Expert

Scientific And Technological Research Institution
Ankara, Turkiye
10.2007 - 04.2015
  • Prepared order of payments for science magazines.
  • Managed procurement of goods and services for Department Head.
  • Participated in and evaluated tenders related to the activities carried out by the Department
  • Conducted contracts, advances and offsetting of the projects supported by the Department


Education

Bachelor of Science - Economics

Middle East Technical University
Ankara, Turkiye
09.1999 - 01.2002

Skills

Skilled in Sales Force

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Timeline

Refund Specialist

Sectigo
04.2018 - 09.2022

Finance Expert

Scientific And Technological Research Institution
10.2007 - 04.2015

Bachelor of Science - Economics

Middle East Technical University
09.1999 - 01.2002

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Tuba OrhanRefund Specialist