Tucker Borders
West Point,GA
Summary
Dynamic and dedicated professional with experience at Chick-fil-A, excelling in customer service and team collaboration. Proven ability to enhance dining experiences through effective problem-solving and culinary techniques. Recognized for maintaining high standards of cleanliness and professionalism, while training new staff to uphold operational excellence.
Overview
4
4
years of professional experience
Work History
Back of House Team Member
Chick-fil-A
Lagrange Ga
03.2021 - Current
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Assisted with training new BOH staff members on established processes and goals.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.
- Consistently met or exceeded customer expectations, receiving positive feedback from both guests and management regarding food quality and presentation.
- Unloaded and stocked kitchen supplies.
- Upheld a high standard of professionalism in all aspects of work, leading by example for other team members to follow.
Front of House Employee
Chick-fil-A
Lagrange Ga
03.2021 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Education
Lagrange Highschool
Lagrange Ga05.2025
Skills
- Cleaning and sanitation procedures
- Waste reduction strategies
- Culinary techniques
- Cross-training initiatives
- Team collaboration
- Adaptability and flexibility
- Decision-making skills
- Problem-solving abilities
- Customer service excellence
- Team leadership
Timeline
Back of House Team Member
Chick-fil-A
03.2021 - Current
Front of House Employee
Chick-fil-A
03.2021 - Current
Lagrange Highschool