Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tucker Buffington

Hamburg,NY

Summary

Detail-oriented claims professional with experience in auto coverage analysis, liability evaluation, and bodily injury offers. Strong communicator with a track record of supporting policyholders, repair shops, and teams while maintaining accurate, timely claim handling.

Overview

2
2
years of professional experience

Work History

Claims Generalist Intermediate

Progressive Insurance
Williamsville, New York
06.2025 - Current
  • Reviewed auto claims files, applying Progressive coverage guidelines to ensure compliance and accuracy.
  • Evaluated liability based on accident facts, repair estimates, and supporting documents to facilitate fair claim resolutions.
  • Communicated claim status with policyholders, repair shops, and internal teams.
  • Supported employees with coaching, questions, and refresher instruction.
  • Completed bodily injury evaluations and offers promptly to support claim processing timelines.

Claims Generalist Intermediate (Immersion)

Progressive Insurance
Williamsville, New York
11.2024 - 06.2025
  • Completed team and individual training to learn the role.
  • Reviewed and analyzed customer claims to determine liability, coverage and damages.

Claims Generalist Associate

Progressive Insurance
Williamsville, New York
04.2024 - 11.2024
  • Responded promptly to customer inquiries regarding their claim status via telephone or email.
  • Processed, recorded, and tracked all claims according to established procedures.
  • Communicated with customers about claim status, documents, and next steps.

Education

Bachelor of Arts - Comprehensive History Studies

Edinboro University of Pennsylvania
Edinboro, PA
05-2019

Skills

  • Coverage analysis
  • Liability assessment
  • Bodily injury evaluation
  • Claims documentation
  • Claims systems
  • Customer service

Timeline

Claims Generalist Intermediate

Progressive Insurance
06.2025 - Current

Claims Generalist Intermediate (Immersion)

Progressive Insurance
11.2024 - 06.2025

Claims Generalist Associate

Progressive Insurance
04.2024 - 11.2024

Bachelor of Arts - Comprehensive History Studies

Edinboro University of Pennsylvania
Tucker Buffington