Tucker Parks
Cincinnati,OH
Summary
Seasoned Operations Manager and talented leader with two years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
4
4
years of professional experience
Work History
Operations Manager
BP Express Transportation
07.2021 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Bartender
Oakley Fish House
12.2020 - 07.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Designed cocktail menu for seasonal drink list
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Server /Bartender
Mesa Loca
11.2019 - 12.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
Bachelor of Technical And Applied Studies - Applied Administration
University of Cincinnati Clermont College
Batavia, OH12.2021
Associate of Applied Business - Business Management Technology
University of Cincinnati Clermont College
Batavia, OH08.2021
Skills
- Customer Service
- Team Leadership
- Workflow Optimization
- Logistics Oversight
- Incidents Management
- Invoice Processing
- MS Office
- Financial Management
- Document Control
- Strategic Planning
- Team Building and Leadership
Additional Information
Studying for CompTIA A+ Certification
Timeline
Operations Manager
BP Express Transportation
07.2021 - Current
Bartender
Oakley Fish House
12.2020 - 07.2021
Server /Bartender
Mesa Loca
11.2019 - 12.2020
Bachelor of Technical And Applied Studies - Applied Administration
University of Cincinnati Clermont College
Associate of Applied Business - Business Management Technology
University of Cincinnati Clermont College
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