Tucker Smith
Seattle,WA
Summary
Recent graduate from the University of New Mexico with a B.A. in Psychology and a minor in Business Management. Known for reliability, resourcefulness, and a dynamic, outgoing approach to collaboration and relationship-building. Demonstrated success in fostering customer loyalty and satisfaction through the strategic application of psychological techniques, exceptional interpersonal skills, and meticulous attention to individual needs
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
The North Face Inc.
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Fish Processor
J-Dock Fishing Company
05.2016 - 08.2021
- Worked for a private fishing company as a processor; cleaning, cutting, and packing various fish before handing off to clients.
- Operated and managed freezer systems for 50 to 200 shipments daily while coaching team members to promote better productivity and build confidence.
Front Desk Assistant
Whole Body Wellness
05.2019 - 08.2019
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Guest Greeter
HIPICO
05.2017 - 08.2017
- Offered customer support by directing hundreds of visitors daily to designated locations or to connect with specific personnel.
- Displayed friendly, outgoing, and energetic behavior to create a warm, fun atmosphere for guests.
Education
Bachelor of Arts - Psychology with a minor in Business Management
The University of New Mexico
Albuquerque, NM05.2023
Skills
- Organization
- Active Listening
- Attention to Detail
- Teamwork and Collaboration
- Excellent written and oral communication
- Analytical and Critical Thinking
Timeline
Retail Sales Associate
The North Face Inc.
11.2023 - Current
Front Desk Assistant
Whole Body Wellness
05.2019 - 08.2019
Guest Greeter
HIPICO
05.2017 - 08.2017
Fish Processor
J-Dock Fishing Company
05.2016 - 08.2021
Bachelor of Arts - Psychology with a minor in Business Management
The University of New Mexico
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