Tucker Smith
Seattle,WA
Summary
Recent graduate from the University of New Mexico with a B.A. in Psychology and a minor in Business Management. Known for reliability, resourcefulness, and a dynamic, outgoing approach to collaboration and relationship-building. Demonstrated success in fostering customer loyalty and satisfaction through the strategic application of psychological techniques, exceptional interpersonal skills, and meticulous attention to individual needs
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
The North Face Inc.
Seattle, WA
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Fish Processor
J-Dock Fishing Company
Seward, AK
05.2016 - 08.2021
- Worked for a private fishing company as a processor; cleaning, cutting, and packing various fish before handing off to clients.
- Operated and managed freezer systems for 50 to 200 shipments daily while coaching team members to promote better productivity and build confidence.
Front Desk Assistant
Whole Body Wellness
Santa Fe, NM
05.2019 - 08.2019
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Guest Greeter
HIPICO
Santa Fe, NM
05.2017 - 08.2017
- Offered customer support by directing hundreds of visitors daily to designated locations or to connect with specific personnel.
- Displayed friendly, outgoing, and energetic behavior to create a warm, fun atmosphere for guests.
Education
Bachelor of Arts - Psychology with a minor in Business Management
The University of New Mexico
Albuquerque, NM05.2023
Skills
- Organization
- Active Listening
- Attention to Detail
- Teamwork and Collaboration
- Excellent written and oral communication
- Analytical and Critical Thinking
Timeline
Retail Sales Associate
The North Face Inc.
11.2023 - Current
Front Desk Assistant
Whole Body Wellness
05.2019 - 08.2019
Guest Greeter
HIPICO
05.2017 - 08.2017
Fish Processor
J-Dock Fishing Company
05.2016 - 08.2021
Bachelor of Arts - Psychology with a minor in Business Management
The University of New Mexico