Tudor Neculau
Ocean City,MD
Summary
Experienced in hotel customer service and efficient problem solving skills.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs.
Overview
6
6
years of post-secondary education
3
3
years of professional experience
Work History
Foodrunner
De Lazy Lizard
Ocean City , MD
2021.06 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
Server
Uncle Vic
Botosani , Romania
2020.04 - 2021.07
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
QA Tester
Amber Studio
Botosani , Romania
2020.08 - 2021.06
- Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
Hotel Receptionist
Hampton Hotel
Iasi , Romania
2019.07 - 2020.01
- Completed late check-ins and directed guests to rooms and facilities.
- Answered phone throughout shift, closely following strict guidelines for customer service and satisfaction.
- Managed over 40 phone calls per day
Education
High School Diploma -
National College "August Treboniu Laurian"
Botosani 2015.09 - 2019.07
Bachelor of Science - Computer Science
Faculty of Computer Science
Iasi 2019.10 - Current
Skills
High-volume dining
Timeline
Foodrunner
De Lazy Lizard
2021.06 - Current
QA Tester
Amber Studio
2020.08 - 2021.06
Server
Uncle Vic
2020.04 - 2021.07
Bachelor of Science - Computer Science
Faculty of Computer Science
2019.10 - Current
Hotel Receptionist
Hampton Hotel
2019.07 - 2020.01
High School Diploma -
National College "August Treboniu Laurian"
2015.09 - 2019.07
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