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Tuesday Staley
Coordinator
Little Rock,AR
Work Preference
Summary
Results-driven leader with over a decade in customer support and team mentorship. Specialized in optimizing scheduling efficiency and enhancing service quality through team training and workshop facilitation. Skilled in managing appointment scheduling and fostering collaboration to meet operational demands.
Work History
Scheduling Coordinator/Mentor
Synergy Homecare
Little Rock
- Managed appointment bookings using scheduling software to ensure efficiency.
- Communicated shift changes effectively, keeping team members informed of updates.
- Supported onboarding by training new staff on scheduling procedures.
- Monitored progress and provided constructive feedback on mentee performance.
- Organized workshops for skill-building and knowledge sharing among peers.
- Developed tailored mentorship programs addressing individual needs of participants.
- Responded promptly to customer inquiries regarding availability or schedule changes.
- Collaborated with department managers to assess staffing requirements and adjust schedules accordingly.
Office Manager
Rockin R Loads
Monticello
- Ensured seamless daily office operations through effective workflow management.
- Directed inventory management, maintaining precise stock levels and supply orders.
- Optimized resource allocation by coordinating staff and client schedules efficiently.
- Administered office budget for inventory, mailing, and vendor services control.
- Executed company protocols to enhance daily operational efficiency.
- Addressed overdue payments by monitoring client accounts diligently.
- Reconciled bank statements and created journal entries for bookkeeping accuracy.
- Responded to customer inquiries with professionalism, fostering strong client relations.
Cashier
Circle N Store
Monticello
- Delivered exceptional customer service by greeting patrons and offering product information.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Processed payments efficiently through point-of-sale systems, minimizing wait times.
- Kept checkout areas tidy and organized for customer convenience.
- Supported customers with inquiries and personalized product recommendations.
- Worked collaboratively with the team to manage busy service periods effectively.
- Replenished stock and arranged merchandise displays to enhance store aesthetics.
- Trained new cashiers on operational tasks, improving team readiness and service quality.
Shift Leader
Taco Bell
Monticello
- Supervised team members during busy shifts, enhancing service efficiency and team productivity.
- Monitored employee performance, delivering individualized feedback to support professional development.
- Trained new employees on food safety and customer service standards to uphold quality.
- Coordinated daily workflow and resources to achieve consistent production targets.
- Checked orders for quality and completeness, ensuring high customer satisfaction.
- Implemented safety guidelines among staff to prevent accidents in the workplace.
- Maintained accurate daily cash records and delivered bank deposits securely.
- Communicated effectively with management regarding staffing needs and operational issues.
Education
CPR /BLS Instructor - Certified CPR Instructor
Care Academy
Little Rock, AR03-2026
Child Development Associates -
University of Arkansas-Monticello
01-2009
High School Diploma -
Drew Central High School
05-2000
Skills
- Appointment scheduling efficiency
- Patient scheduling
- Patient registration
- Healthcare documentation
- Documentation processes
- Medical terminology
- Team training and support
- Team leadership and management
- Staff coordination strategies
- Customer service
- Patient engagement
- Communication techniques
- Critical thinking
- Health and safety coordination
- Administrative support
- Budget management
- Project management
- Confidentiality adherence
Timeline
Scheduling Coordinator/Mentor
Synergy Homecare
Office Manager
Rockin R Loads
Cashier
Circle N Store
Shift Leader
Taco Bell
CPR /BLS Instructor - Certified CPR Instructor
Care Academy
Child Development Associates -
University of Arkansas-Monticello
High School Diploma -
Drew Central High School