Experienced Patient Care Coordinator with a proven track record in implementing patient care initiatives that enhance quality and operational efficiency. Demonstrated ability to adapt and acquire new skills to meet evolving organizational needs.
Overview
7
7
years of professional experience
2004
2004
years of post-secondary education
Work History
Patient Flow Coordinator
Redfield Community Memorial Hospital
Redfield, South Dakota
02.2023 - 09.2025
Established professional relationships with physicians and employees to enhance network strength.
Completed insurance verifications and processed claim forms for patient intake.
Liaised with patients, doctors, and staff, promoting effective communication and interaction.
Ensured regulatory compliance and maintained professionalism in patient services.
Compiled and managed medical charts in complex digital databases for accuracy.
Received and directed care team messages to appropriate staff members promptly.
Maintained comprehensive patient records while ensuring confidentiality.
Coordinated patient referrals to specialists and confirmed coverage with insurance companies.
Shift Supervisor
Dairy Queen Grill & Chill
Redfield, South Dakota
04.2018 - 02.2023
Supervised daily operations to enhance workflow and staff efficiency.
Trained new employees on company policies and safety protocols.
Monitored inventory levels and coordinated timely restocking efforts.
Developed scheduling plans to optimize staff coverage during peak hours.
Resolved customer complaints with effective solutions to ensure satisfaction.
Conducted weekly inventory assessments of supplies, equipment, and food items.
Managed cash handling duties, ensuring accurate counting and balancing of registers.
Ensured compliance with health and safety regulations throughout the shift.
RN Senior Care Partner Pruitthealth at Don Manuel Lopez Memorial Hospital, Sta. Rosa Community Hospital, Dona Marta Community Hospital, Silang CommunityRN Senior Care Partner Pruitthealth at Don Manuel Lopez Memorial Hospital, Sta. Rosa Community Hospital, Dona Marta Community Hospital, Silang Community