Tuna Demirer
Sacramento,CA
Summary
Retail Sales Consultant at AT&T Mobility with expertise in Information Systems and a proven track record in applying IT professional concepts and established company procedures to resolve moderately complex issues. Enhanced customer engagement while ensuring compliance and protecting user data. Skilled in incident response and adept at cultivating relationships, driving business goals through effective communication and security practices.
Overview
4
4
years of professional experience
Work History
Retail Sales Consultant
AT&T Mobility
02.2022 - Current
- Protected user data and enforced policies that reduced risk while enabling business goals
- Cultivated customer engagement
- Ensured regulatory and internal compliance
- Performed vulnerability scanning and coordinate remediation with customers
- Demonstrated product features and benefits to enhance customer understanding.
- Processed transactions accurately using point-of-sale systems.
- Maintained store presentation standards to create inviting shopping environments.
- Delivered exceptional customer service to enhance client satisfaction and loyalty
- Analyzed system requirements to enhance operational efficiency and support business objectives.
- Developed and maintained documentation for system processes, ensuring clarity and compliance.
Education
Bachelor of Science - Computer Engineering
California State University, Sacramento
Sacramento, CA12.2017
Skills
- Project management
- Expertise in Windows and Adobe products
- Ability to work independently while encouraging collaboration with staff
- Ability to quickly research and comprehend procedures
- Ability to translate problems into effective solutions while communicating in a non-defensive and an empathetic manner
Languages
Turkish
Native or Bilingual
Timeline
Retail Sales Consultant
AT&T Mobility
02.2022 - Current
Bachelor of Science - Computer Engineering
California State University, Sacramento