Tunijur Clark
Dalzell,SC
Summary
A seasoned professional with many years of experience. Collaborated with executives, lower-level management and third-party representatives to assist professional in coordinating company finances and operations. Maintained company image with individual client accounts and at professional conferences and events. Dedicated to unearthing unconventional approaches to problem solving and business strategy implementation.
Overview
14
14
years of professional experience
Work History
Deputy Director
Sumter Senior Services
Sumter, SC
01.2016 - Current
- Utilized effective communication techniques when interacting with colleagues.
- Represented the department at meetings, conferences, workshops.
- Established operational policies and procedures to ensure efficient operations.
- Recruited, trained, supervised, coached and evaluated personnel.
- Assessed program performance against established goals and objectives.
- Managed budgets, ensuring fiscal responsibility.
- Prepared reports detailing activities of the department for senior management review.
- Represented company at professional conferences and networking events, appearing on behalf of professionals and entire company to build image and foster new connections.
- Collaborated with finance department to manage budget and forecast expenses.
- Established budgets and tracked expenses to drive operational efficiency.
Finance Director
Sumter Senior Services
Dalzell, SC
01.2016 - Current
- Collaborated closely with other departments to develop comprehensive budget models that reflect organizational goals.
- Ensured that all tax filings were completed accurately and on time according to federal state regulations.
- Managed the preparation of all external financial reporting including audited financial statements.
- Reviewed financial reports for accuracy and completeness in compliance with Generally Accepted Accounting Principles.
- Coordinated audit activities with external auditors ensuring timely completion of audits.
- Established policies and procedures related to accounting systems, internal controls, budgeting, forecasting, and purchasing.
- Provided oversight for accounts receivable and payable functions, payroll processing, investments, and treasury operations.
- Monitored cash flow, prepared monthly financial statements, and analyzed trends to ensure appropriate use of funds.
- Reorganized finance and accounting departments to improve efficiency and cut excess spending.
- Led the preparation and presentation of monthly, quarterly, and annual financial reports to board members and stakeholders.
- Coordinated external audits, ensuring compliance with accounting standards and regulatory requirements.
- Ensured compliance with local, state, and federal tax filings and other regulatory financial obligations.
- Supervised accounts payable and receivable operations, improving cash flow management and reducing outstanding debts.
- Recommended new financial and accounting software packages. replacing various non-integrated offerings.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Managed relationships with tax authorities, bankers and auditors.
Customer Service Representative- Bank
Sykes
Sumter, SC
01.2015 - 01.2016
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Resolved customer complaints promptly and efficiently.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered customer inquiries via phone, email, and chat.
- Developed positive relationships with customers through friendly interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered inbound calls, chats and emails to facilitate customer service.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Manager
Bishopville Seafood II
Bishopville, SC
04.2010 - 02.2015
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Developed and implemented strategic plans to achieve company objectives.
- Recruited and hired qualified candidates to fill open positions.
- Directed recruitment, hiring, and training of new staff members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
MBA - Criminal Justice
Charleston Southern University
Charleston, SC05-2024
BBA - Business Administration And Management
University of South Carolina - Aiken
Aiken, SC05-2016
Associate of Science - Accounting
Central Carolina Technical College
Sumter, SC05-2012
Skills
- Financial Administration
- Human Resources
- Program Oversight
- Policy analysis
- Accounting and finance reporting
- Finance software knowledge
Affiliations
- Volunteered with Internal Revenue Services through their Vita Program
- Before I stared working at Sumter Senior Services, I did an internship
- Volunteered and help started up El'Bethel Assited Living Facility by doing all administrative work
Accomplishments
- Alpha Phi Sigma Criminal Justice Honor Society
References
References available upon request.
Timeline
Deputy Director
Sumter Senior Services
01.2016 - Current
Finance Director
Sumter Senior Services
01.2016 - Current
Customer Service Representative- Bank
Sykes
01.2015 - 01.2016
Manager
Bishopville Seafood II
04.2010 - 02.2015
MBA - Criminal Justice
Charleston Southern University
BBA - Business Administration And Management
University of South Carolina - Aiken
Associate of Science - Accounting
Central Carolina Technical College
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