Tuniya Dufek
Vermillion,USA
Summary
Experienced customer service professional with 14 years dedicated to providing exceptional support across various roles. Demonstrates remarkable adaptability, strong communication abilities, and a commitment to teamwork, leading to consistently high performance and customer satisfaction. Focused on fostering personal growth while upholding excellence in service delivery.
Overview
13
13
years of professional experience
Work History
Customer service
Jimmy Johns
Yankton, US
03.2023 - Current
- Company Overview: Jimmy John's Sandwiches
- Customer service
- Food service
- Shift manager
- Jimmy John's Sandwiches
Floater
Logan Valley MFG
Pender, US
03.2021 - 03.2022
- Made cattle stock tanks
- Helped wherever needed
Banker
Hard Rock Hotel and Casino
Sioux City, US
11.2020 - 03.2021
- Handling cash
- Counting large amounts of cash
- Customer service
- Following high security protocols
- Documentation
Package Handler
UPS
Sioux City, US
08.2017 - 12.2017
- Loading trucks and handling packages
Customer Service Sales Specialist
Mass Markets
Dakota Dunes, US
07.2016 - 02.2017
- Handle customers on the phone dealing with billing issues and selling them products
Receptionist/Office Manager
Behavior Care Specialists
Mitchell, US
08.2015 - 08.2016
- Creating schedules
- Maintaining confidentiality of clients
- Enforcing policies
- Coding receipts
- Reviewing staff time cards
- Working with clients
- Working on a computer daily
CNA
Good Samaritain Society
Tripp, US
09.2011 - 09.2015
- 3+ years hands-on experience as a CNA
- CNA certified
- CPR certified
- Computer skills
Education
High School Diploma -
Tripp-Delmont High School
Tripp, SD01.2014
Skills
- Customer-Focused Mindset
- Adaptable Learner
- Computer Literacy
- Document Management
- Advanced Planning and Organization
- Diligent Work Ethic
- Positive Attitude
- Dedicated Work Ethic
- Team Management
- Effective Communication
- Professional Phone Etiquette
- Team-Oriented Approach
- Effective Schedule Management
- Responsive to New Challenges
- Data Entry
- Banking Operations Knowledge
- Sales Proficiency
- Accurate Cash Processing
Additional Information
Feel free to contact me with any information you may have! I would love to work for you
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Customer service
Jimmy Johns
03.2023 - Current
Floater
Logan Valley MFG
03.2021 - 03.2022
Banker
Hard Rock Hotel and Casino
11.2020 - 03.2021
Package Handler
UPS
08.2017 - 12.2017
Customer Service Sales Specialist
Mass Markets
07.2016 - 02.2017
Receptionist/Office Manager
Behavior Care Specialists
08.2015 - 08.2016
CNA
Good Samaritain Society
09.2011 - 09.2015
High School Diploma -
Tripp-Delmont High School