Tupemeleke Filoiali’i
Chili's Restaurant
Laveen,AZ
4
years of professional experience
Developed strong customer service and multitasking skills in a high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into a new field, leveraging skills in effective communication and team collaboration.
Work History
Server
4 Months- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed food and beverage orders efficiently, adhering to restaurant standards.
- Collaborated with team members to maintain cleanliness and organization in dining areas.
- Assisted in training new staff on menu offerings and service protocols.
Host
3 Months- Managed reservation system to optimize table turnover and guest flow.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Coordinated with kitchen and wait staff to enhance service efficiency.
- Assisted in training new hosts on company policies and customer service standards.
CASHIER
5 Months- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area, including counters, shelves, and windows.
- Performed opening and closing procedures such as counting cash, restocking supplies, and cleaning work areas.
- Strengthened customer service skills by delivering efficient, friendly, and accurate service.
- Resolved customer inquiries and complaints professionally and promptly to ensure satisfaction.
Volleyball Team Manager
7 Months- Organized travel arrangements for away games, ensuring all required documentation was completed in advance.
- Resolved player conflicts promptly while fostering a positive and supportive team environment.
- Assisted with team registration, eligibility paperwork, and scheduling of practices and matches.
- Maintained accurate records of attendance, match results, and player statistics.
- Coordinated transportation logistics for players and staff.
- Managed the team budget, tracking expenses to ensure compliance with financial limits.
Education
B.S. - Mechanical Engineering
Associate of Occupational Studies - Automotive Technology
Skills
Exceptional customer service
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Cash handling
Strong work ethic
Timeline
Server
Chili's Restaurant
01.2026 - 05.2026Read More
Host
Chili's Restaurant
10.2025 - 01.2026Read More
CASHIER
Smashburger
10.2023 - 03.2024Read More
Volleyball Team Manager
09.2022 - 04.2023Read More
Arizona State University
B.S. from Mechanical Engineering
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Universal Technical Institute
Associate of Occupational Studies from Automotive Technology
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