Tupou Moala
St. Cloud,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
18
18
years of professional experience
Work History
Outside Sales Representative
Crossville Studios
01.2020 - Current
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Delivery Driver
Sunpro Building Supplies
12.2017 - 01.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered materials to new developments and remodels.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Warehouse Associate
Family Dollar Distribution Center
10.2015 - 12.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Warehouse Lead
Dal Tile & Stone
08.2005 - 10.2015
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Education
High School Diploma -
East High School
Salt Lake City, UT06.2003
Skills
- Networking
- Competitor Research and Analysis
- Relationship Building
- Customer Service-Oriented
- Bilingual in [Tongan]
- CRM Tracking
- Customer Service
- Flexible Schedule
- Basic Math Functions
- Motivated Team Player
- Positive Outlook
- Problem-Solving
Timeline
Outside Sales Representative
Crossville Studios
01.2020 - Current
Delivery Driver
Sunpro Building Supplies
12.2017 - 01.2020
Warehouse Associate
Family Dollar Distribution Center
10.2015 - 12.2017
Warehouse Lead
Dal Tile & Stone
08.2005 - 10.2015
High School Diploma -
East High School
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