Turamiere Lewis
Davenport,IA
Summary
Proven leader with extensive experience at Checkers Rally's, adept in team supervision and conflict resolution. Excels in fostering an environment of continuous improvement and collaboration, significantly enhancing team productivity and customer satisfaction. Skilled in problem-solving and professional communication, consistently achieving project milestones ahead of deadlines.
Overview
17
17
years of professional experience
Work History
Team Leader
Checkers Rally's
02.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Assisted in recruitment to build team of top performers.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
- Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
- Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
Machine Operator
Barrys Plastic
08.2015 - 07.2016
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Conducted routine maintenance on high-speed packaging equipment, preventing unexpected downtime.
Meat Cutter
Golden Corral Buffet and Grill
01.2013 - 07.2016
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Adhere to safety and cleanliness standards and maintained equipment.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Continuously sharpened knives and maintained equipment for optimal cutting performance.
- Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
- Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
- Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Increased efficiency with expert use of various cutting tools, including knives, saws, and cleavers.
- Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Ensured optimal freshness and shelf life of meat products through proper packaging and storage methods.
- Increased customer satisfaction by providing exceptional service during peak hours in a fast-paced environment.
- Conducted inventory management tasks such as ordering supplies, rotating stock, reducing spoilage rates, and minimizing overstock issues.
- Prepared poultry by cleaning, cutting and discarding inedible parts.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Stocked, rotated and priced merchandise to meet store standards.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Wrapped meat produce to maintain quality, freshness and condition.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Replenished butcher counter displays to maintain fresh, appealing produce.
- Assessed kitchen inventories and reordered low-stock items to maintain output.
Manager
Checkers Rally's
06.2007 - 06.2016
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
Diploma -
Central High School
Davenport, IA06.2007
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Team Supervision
- People Management
- Staff Training
- Work Planning and Prioritization
- Coaching and Mentoring
- Documentation And Reporting
- Performance Improvement
- Work Planning
- Analytical Thinking
- Complex Problem-Solving
- Goal Setting
- Overseeing Daily Activities
- Quality Improvement
- Conflict Resolution
- Mentoring
- Leading Team Meetings
- Safety
- Safety processes and procedures
- Staff education and training
- Cash Handling
- Client Support
- Flexible Schedule
- Shift Scheduling
- Giving Constructive Feedback
- Evaluating Employee Work
- Team Check-Ins
- Influencing skills
- Onboarding and Orientation
- Expectation setting
- Time Management
- Multitasking
- Multitasking Abilities
- Active Listening
- Relationship Building
- Process Improvement
- Team building
- Decision-Making
- Excellent Communication
- Written Communication
- Task Prioritization
- Reliability
- Adaptability and Flexibility
- Self Motivation
- Professionalism
- Time management abilities
- Continuous Improvement
- Professional Demeanor
Timeline
Team Leader
Checkers Rally's
02.2024 - Current
Machine Operator
Barrys Plastic
08.2015 - 07.2016
Meat Cutter
Golden Corral Buffet and Grill
01.2013 - 07.2016
Manager
Checkers Rally's
06.2007 - 06.2016
Diploma -
Central High School