Tahia Ellis
Milwaukee,WI
Summary
Accomplished Cashier Team Lead at Checkers Rally's with expertise in customer service and cashier training. Enhanced customer satisfaction through empathy and patience, resolving issues efficiently. Successfully maintained service levels by covering extra shifts, contributing to a 20% increase in customer loyalty. Proven ability to manage cash transactions accurately and foster positive customer relationships.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Checkers Rally's
04.2024 - 10.2025
- Communicated with customers and team members to solve problems.
- Restocked and organized merchandise in front lanes.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Cashier
Dave & Buster's
12.2024 - 02.2025
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Pick N Save
03.2022 - 03.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
McDonald's
03.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
M.A.T.C
Milwaukee, WI05-2026
Skills
- Positive attitude
- Empathy and patience
- Cashier training
- Customer service
- Housekeeping
- Residential cleaning
Timeline
Cashier
Dave & Buster's
12.2024 - 02.2025
Cashier Team Lead
Checkers Rally's
04.2024 - 10.2025
Cashier
Pick N Save
03.2022 - 03.2024
Cashier
McDonald's
03.2020 - 09.2021
High School Diploma -
M.A.T.C