Angel Rivera
Philadelphia,PA
Summary
Dynamic professional with a proven track record at Checkers Rally's, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through efficient order management and clear communication. Skilled in problem-solving and attention to detail, I effectively reduced downtime in production as a Technical Inspector at WorkReady.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Checkers Rally's
06.2025 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Technical Inspector
WorkReady
07.2022 - 08.2024
- Reduced downtime in production lines by swiftly identifying faulty components during routine inspections.
- Evaluated new technologies in the field and made recommendations on potential improvements in inspection processes.
- Streamlined maintenance processes through meticulous documentation of technical inspections and repairs.
- Coordinated with suppliers to ensure timely delivery of replacement parts, minimizing disruption to production schedules.
- Increased efficiency of repair operations by liaising with technicians and engineering teams effectively.
Education
High School Diploma -
West Philadelphia High School
Philadelphia, PASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Self-discipline
- Interactive communication skills
- Flexible schedule
Certification
- osha 10 certification Training - 1 year
- CTE Technical Inspector, [Company Name] - [Timeframe]
Timeline
Crew Member
Checkers Rally's
06.2025 - Current
Technical Inspector
WorkReady
07.2022 - 08.2024
High School Diploma -
West Philadelphia High School
Osha 10 certified
Getting my OSHA 10 certification was a bit of a grind, but totally worth it. The course itself was pretty straightforward, covering the basics of workplace safety, everything from fall protection to fire safety. The online modules were clear, but some of the videos felt a bit dry. Still, it was nice to know I was learning real, practical stuff that could make a difference on the job. By the time I finished, I felt a lot more confident about identifying hazards and making sure I’m following the right safety protocols. Plus, having the certification feels like an extra boost to my resume, so it was definitely time well spent.
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