Sara M. Turcotte
Henderson,NV
Summary
Dynamic EHR Support Manager with a proven track record at HCA, excelling in clinical collaboration and leadership. Team member for a $4 million multi-vendor solution. Known for effective problem-solving and process improvement. I thrive on optimizing workflows and delivering exceptional customer service.
Overview
38
38
years of professional experience
1
1
Certification
Work History
EHR Support Manager (Meditech Advanced Clinicals)
Far West Division
Las Vegas, NV
04.2024 - Current
- Lead a group of seven Meditech subject matter experts who build and maintain evidence-based order sets for six facilities.
- Collaborated with Division Business stakeholders in weekly interactions and decision-making efforts.
- Managed updates and tracked documentation for 30-200 monthly order set changes.
- Created and piloted sophisticated Service Central tool for managing facility requests to Standardized ordersets. Tool incorporated multiple teams, logic driven actions, and approval status. Automatically generated team specific tasks for work efforts and note taking.
- Oversaw projects at facility, division, and corporate level engagement.
- Incorporated clinical analyst intern into team to create pipeline of interested candidates for future team building.
EHR Support Manager (Meditech Nursing)
Far West Division
Las Vegas, NV
12.2021 - 04.2024
- Lead a group of nine Meditech subject matter experts.
- Directed routine software maintenance, updates and troubleshooting.
- Approved governance and change process submissions.
- Generated external and internal data requests using multiple platforms.
- Oversaw projects at facility, division and corporate level engagement.
- Collaborated with other clinical and technical teams to provide effective and efficient tools for clinical customers.
Nursing Informatics Manager
HCA Clinical Operations Group
Nashville, TN
01.2018 - 01.2021
- Executed mobile HIPAA compliant texting and communication strategy. Deployed 70,000 iPhones over 5 years by standardizing workflows and streamlining project deliverables.
- Successfully implemented multi-vendor solution to automate telemetry alerting to clinician phones. Represents a 4-million-dollar effort for 6 facilities.
- Volunteered clinical skills to administer COVID-19 vaccines to colleagues and community members over a 6-month period.
Senior Informatics Nurse
HCA Clinical Services Group
Nashville, TN
01.2016 - 01.2018
- Established proof of concept for digital wound imaging workflow.
- Created a governance process for requests to add third party applications to iPhones.
- Member of the HCA Employee Advisory Group for a 3-year term to provide feedback on issues submitted by employees.
Clinical Applications Manager
HCA Physicians Services Group
Nashville, TN
09.2014 - 01.2016
- Provided leadership and operational support for Ambulatory Electronic Health Record (EHR) for 3000 physicians in 500 practices.
- Participated in ICD-10 transition 2015 across enterprise.
- Volunteered at Company-sponsored Habitat for Humanity build project.
Systems Support Specialist I and II
Vanderbilt Univ Med Ctr
Nashville, TN
01.2005 - 01.2014
- Provided Inpatient Clinical Information Systems support to all clinical users (1000 users in a 600-bed academic medical center).
- Project Lead for 96 bed critical care expansion.
- Partnered with Enterprise Data Warehouse and Dept of Finance to establish HITECH Meaningful Use data integration and reporting requirements.
- Implemented Electronic Nursing Documentation and Barcoded Medication Administration (BCMA).
Clinical Staff Nurse
Vanderbilt Univ Med Ctr
Nashville, TN
01.1997 - 01.2005
- Acute Care and Intensive Care Units.
- Neurology, Neurosurgery, Float Pool for all Med/Surg units.
- Preceptor to new nurses.
Clinical Staff Nurse
01.1987 - 01.1997
- MICU, Providence Hospital, Mobile, Alabama.
- MICU, St Francis Medical Center, Monroe, Louisiana.
Education
MSN - Nursing Informatics
Vanderbilt Univ School of Nursing
Nashville, TN01.2013
BSN -
Vanderbilt Univ School of Nursing
Nashville, TN01.1987
Skills
- Problem solving
- Clinical collaboration
- Effective communication
- Dependability and reliability
- Customer service excellence
- Time management skills
- Leadership abilities
- Microsoft Office proficiency
- Governance approval
- Workflow optimization
Affiliations
- American Nurses Informatics Association (ANIA), President of Tennessee Chapter, 01/01/19, 01/01/21
- American Nursing Credentialing Center - ANCC, Content Expert for Nursing Informatics Certification Examination
- American Health Information Management Association (AHIMA)
Certification
- Licensed Registered Nurse, Tennessee, 1987-present
- Certification in Nursing Informatics, American Nursing Credentialing Center - ANCC, 2010-current
- Certified Healthcare Technology Specialist - Clinical Provider, American Health Information Management Association - AHIMA, 2013-current
- Certified Professional in Healthcare Information and Management Systems, Healthcare Information Management Systems Society- HIMSS, 2016-current
Hobbies and Interests
- Paper crafting
- Rubber stamping
- Hiking
- Cooking
- Travel
Personal Information
Title: Nursing Informatics Leader/IT Manager
References
References available upon request.
Timeline
EHR Support Manager (Meditech Advanced Clinicals)
Far West Division
04.2024 - Current
EHR Support Manager (Meditech Nursing)
Far West Division
12.2021 - 04.2024
Nursing Informatics Manager
HCA Clinical Operations Group
01.2018 - 01.2021
Senior Informatics Nurse
HCA Clinical Services Group
01.2016 - 01.2018
Clinical Applications Manager
HCA Physicians Services Group
09.2014 - 01.2016
Systems Support Specialist I and II
Vanderbilt Univ Med Ctr
01.2005 - 01.2014
Clinical Staff Nurse
Vanderbilt Univ Med Ctr
01.1997 - 01.2005
Clinical Staff Nurse
01.1987 - 01.1997
MSN - Nursing Informatics
Vanderbilt Univ School of Nursing
BSN -
Vanderbilt Univ School of Nursing
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