Tuuaga Ilasa
Oceanside,CA
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
17
17
years of professional experience
Work History
Sales Assistant
Hardware Specialty
02.2022 - 08.2022
- Fielded customer questions to share information about products, availability and pricing.
Anodizing
Precision One Medical
10.2021 - 01.2022
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Analyzed equipment breakdowns using various troubleshooting methods.
Production Worker
BMZ LLZ
03.2018 - 10.2020
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
Account Manager
Holiday Travel Of America
11.2011 - 03.2018
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Dispatcher
Towizard Towing
12.2008 - 06.2010
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over 20 daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Ordered supplies and allocated resources to personnel based on need.
Accounts Officer - Finance
Monterey Financial Services
11.2004 - 12.2010
- Prepared monthly reports for payment and account reconciliations and financial statements.
- Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
- Oversaw AP and AR functions for organization with over $Amount in annual revenue.
Education
Certificate - Accounting, Medical Billing, And Coding
Institute For Business And Technology
Santa Clara, CA08.2003
Diploma - General Studies
Maui High School
Kahului, HI06.1996
Skills
- Following Supervisor Instructions
- Customer Service Process Improvement
- Credit and Debt Card Processing
- Answering Customer Questions
- Billing and Payment Processing
- Phone Answering
- Maintaining Clean Work Areas
- Daily Progress Notes
- Building Customized Solutions
Timeline
Sales Assistant
Hardware Specialty
02.2022 - 08.2022
Anodizing
Precision One Medical
10.2021 - 01.2022
Production Worker
BMZ LLZ
03.2018 - 10.2020
Account Manager
Holiday Travel Of America
11.2011 - 03.2018
Dispatcher
Towizard Towing
12.2008 - 06.2010
Accounts Officer - Finance
Monterey Financial Services
11.2004 - 12.2010
Certificate - Accounting, Medical Billing, And Coding
Institute For Business And Technology
Diploma - General Studies
Maui High School
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