Tuuluk Solomon

• Coordinated efforts between internal departments to ensure seamless delivery of services to clients.
• ensure clients turn in job applications.
• ensure clients open post office box and bank accounts, apply for state funding like SNAP and medicaid.
• bring clients to any appointments scheduled.

• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

assist with elder's in the community with their daily paperwork (taxes, social security, disability), assist them with anything they may need help with.

• Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
• Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
• Maintained an organized workplace environment by routinely restructuring workspaces according to evolving needs or priorities.
• Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Assist community member's with funeral assistance and medical travel and lodging assistance.

• Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
• Enhanced family support by conducting thorough assessments and identifying specific needs.
• Visited homes of families and maintained appropriate contact as directed by agency procedures.
• traveled to villages within the North Slope to provide ASSIT, SafeTALK, parenting classes.

• Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
• assist with case management needs to families

enter documents for Travel and Lodging assistances to the community. assist community members with travel and lodging needs.

scanned documents into computer. assist community members to right services department

check in guest and check out guest. make sure guest had everything they needed while staying at the hotel.

assist costumers with their accounts TV, internet and phone. assist with their devices.

file and organize documents.

answer phone, watch the security cameras. make sure the facility was properly in function.

traveled to Kaktovik, AK to go house to house and read and record their meter.

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.