Tuvaoinuuese Pomale
Las Vegas
Summary
Compassionate Patient Services Coordinator known for maintaining high productivity levels and completing tasks efficiently. Skilled in patient communication, appointment scheduling, and medical records management. Excel at empathy, problem-solving, and teamwork, ensuring smooth operations and positive patient experiences.
Overview
12
12
years of professional experience
Work History
Patient Services Coordinator
Desert Parkway Behavioral Healthcare Hospital
Las Vegas
04.2025 - Current
- Managed patient intake processes and ensured accurate information collection.
- Assisted patients with insurance verification and financial assistance options.
- Updated patient demographic information as needed in EHR system.
RHYTHM ANALYSIS/TESTING COORDINATOR
Nevada Heart & Vascular Center
Las Vegas
08.2016 - 02.2023
- Explain, applies & removes holter devices on patients.
- Monitor heart rhythms of patients to detect abnormal patterns.
- Provide reports of Telemetry/Events & Holter Monitors.
- Coordinated testing packets & instructions for patients across multiple geographic locations.
- Notified supervisors or other relevant personnel of test or production issues.
Loss Prevention Officer
Hilton Lake Las Vegas Resort & Spa
Las Vegas
01.2014 - 06.2016
- Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Analyzed video surveillance footage to identify potential criminal activity.
- Reviewed inventory discrepancies and took corrective action as necessary.
- Prepared daily reports detailing any incidents that occurred during shift hours.
Education
No Degree -
Henry Perrine Baldwin High School
Wailuku, HI07.1998
Skills
- Time management
- Phone and email etiquette
- EKG Technician
- Cardiac Rhythm Analysis
- Telemetry equipment operation
- Telemetry monitoring
- Arrhythmia knowledge
- Basic Life Support
- Certified in CPR/AED
- Certified EKG Technician
- Insurance verification
- Multitasking and organization
- Data entry
- EMR
- Customer service
- Appointment scheduling
Timeline
Patient Services Coordinator
Desert Parkway Behavioral Healthcare Hospital
04.2025 - Current
RHYTHM ANALYSIS/TESTING COORDINATOR
Nevada Heart & Vascular Center
08.2016 - 02.2023
Loss Prevention Officer
Hilton Lake Las Vegas Resort & Spa
01.2014 - 06.2016
No Degree -
Henry Perrine Baldwin High School