Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Twiana Searles

Edgewood,MD

Summary

Dynamic professional with extensive experience security enforcement and management, skilled in policy compliance enforcement and crisis response management. Proven ability to enhance facility security and effectively de-escalate conflicts, ensuring a safe environment while maintaining meticulous records in secure systems.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Correctional Officer

Baltimore County Department of Corrections
12.2023 - Current
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular security inspections and addressing potential risks.
  • Created detailed records of incidents, violations, and mental health behaviors through secure Jail Management Systems.
  • Processed and examined incoming mail, property, and funds for designated inmates. Security search visitors and strip search new inmate intakes.

Owner/Operator

AJT Transportation Inc
02.2021 - 11.2023
  • Ensured Federal Motor Carrier compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Trained employees to efficiently handle daily business tasks and deliveries.
  • Identified and hired highly qualified individuals. Conducted Background Checks and Drug Testing.

Mail Carrier

United States Post Office
01.2014 - 12.2016
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.

Mail Carrier Technician

United States Post Office
01.2009 - 12.2013
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.

Military Mail Official

United States Marine Corps
03.2003 - 03.2007
  • Optimized operational efficiency by delivering targeted training on safety protocols and procedures.
  • Sort, delivery and document incoming and outgoing mail to all military postal units through secure military personnel server.
  • Collaborated with management and military postal units to develop strategies to mitigate military mail issues.
  • Trained personnel on correct protocols for deployed mail and other departments.

Education

Bachelor of Science - Professional Studies

Purdue University Online
West Lafayette, IN
12.2026

Corporate Administration

Gibbs College
NJ
09.2007

Skills

  • First aid certification
  • Emergency preparedness
  • Conflict de-escalation techniques
  • Resolution strategies for conflicts
  • Policy compliance enforcement
  • Safety and security oversight
  • Surveillance techniques
  • Security procedures adherence
  • Facility safety measures
  • Proficient in Microsoft Office Suite
  • Crisis response management
  • Trained in firearm operations
  • Emergency response coordination
  • Records management systems expertise
  • Background check investigations
  • Management of secure government servers and client data
  • Effective interpersonal communication

Accomplishments

  • Correctional Officers Honor Graduate
  • United States Marine Good Conduct and Honorable Discharge

Certification

Correctional Officer

First Aid & CPR

Corporate Assistant

Timeline

Correctional Officer

Baltimore County Department of Corrections
12.2023 - Current

Owner/Operator

AJT Transportation Inc
02.2021 - 11.2023

Mail Carrier

United States Post Office
01.2014 - 12.2016

Mail Carrier Technician

United States Post Office
01.2009 - 12.2013

Military Mail Official

United States Marine Corps
03.2003 - 03.2007

Bachelor of Science - Professional Studies

Purdue University Online

Corporate Administration

Gibbs College

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Twiana Searles