TroiNetta Winton

Work History

ARIA Resort & Casino - MGM Resorts International

08.2022 - 04.2023

Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
Replenished guest room water glasses, toiletries, and paper products.
Exercised politeness and discretion when dealing with guests and guest property.
Handled requests for extra linens, toiletries and other supplies.
Reported damages, disturbances and shortcomings to supervisor.
Washed and cleaned windows and mirrors.
Changed bed linens and collected soiled linens for cleaning.

Goodwill Of Southern Nevada

08.2021 - 08.2022

Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Engaged with customers to build rapport and loyalty.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Contributed to team objectives in fast-paced environment.
Prepared merchandise for sales floor by pricing or tagging.
Operate cash register; cashier

CCRC

03.2019 - 10.2019

Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Developed age-appropriate activities and crafts to engage children.
Assisted in potty training and other daily hygiene activities to support child development.
Enforced rules and managed behavior through developmentally appropriate discipline.
Encouraged children to develop healthy social and emotional skills.

URM

05.2019 - 09.2019

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Handled assignments independently with good judgement and critical thinking skills.
Trained new team members on company procedures, customer service and issue resolution.

Bloomfield West, Inc.

04.2014 - 01.2016

Followed all food safety regulations while preparing meals for patients.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Served meals to residents in accordance with established schedules and dietary procedures.
Kept all kitchen areas clean, tidy and free of hazards.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.