Highly motivated Operational Manager and NREMT, effective at EMS program Growth and Developing and assessing risk management, as well as on site emergencies of all kinds, including neurological issues. Exceptional problem solver and decision maker. Nationally registered EMT with 30 years. Extensive hands-on medical experience in high energy on-call and scheduled environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
EMT /EVO
Heart to Heart Ambulance
04.2024 - Current
Emergency Medical Technicians-Basic (EMT-B) respond to emergency calls to provide efficient and immediate care to the critically ill and injured, and to transport the patient to a medical facility
After receiving the call from the dispatcher, the EMT-B drives the ambulance to address or location given, using the most expeditious route, depending on traffic and weather conditions
The EMT-B must observe traffic ordinances and regulations concerning emergency vehicle operation
The EMT-B: ¨ functions in uncommon situations
Has a basic understanding of stress response and methods to ensure personal well-being
Understands body substance isolation
Understands basic medical-legal principles
Functions within the scope of care as defined by state, regional and local regulatory agencies
Complies with regulations on the handling of the deceased, notifies authorities and arranges for protection of property and evidence at the scene
Upon arrival at the scene of crash or illness, the EMT-B parks the ambulance in a safe location to avoid additional injury
Prior to initiating patient care, the EMT-B will also "size-up" the scene to determine that the scene is safe; the mechanism of injury or nature of illness; the total number of patients; and to request additional help, if necessary
In the absence of law enforcement, the EMT-B creates a safe traffic environment, such as the placement of road flares, removal of debris and redirection of traffic for the protection of the injured and those assisting in the care of injured patients
The EMT-B determines the nature and extent of illness or injury and establishes priority for required emergency care
The EMT-B renders emergency medical and or trauma care, to adults, children and infants based on assessment findings
Duties include but are not limited to: ¨ opening and maintaining an airway; ¨ ventilating patients
Administering cardiopulmonary resuscitation, including use of automated external defibrillators; ¨ providing prehospital emergency medical care of simple and multiple system trauma such as: - controlling hemorrhage, - treatment of shock (hypoperfusion), - bandaging wounds, - immobilization of painful, swollen, or deformed extremities, - immobilization of painful, swollen, or deformed neck or spine;
Providing emergency medical care to: - assist in emergency childbirth, - manage general medical complaints of altered mental status, respiratory, cardiac, diabetic, allergic reaction, seizures, poisoning behavioral emergencies, environmental emergencies, and psychological crises
Additional care is provided based upon assessment of the patient and obtaining historical information
Searching for medical identification emblems as a guide to appropriate emergency medical care
Assisting patients with prescribed medications, including sublingual nitroglycerin, epinephrine auto injectors and hand-held aerosol inhalers
Administration of oxygen, oral glucose and activated charcoal
Reassuring patients and bystanders by working in a confident, efficient manner
Avoiding mishandling and undue haste while working expeditiously to accomplish the task
Help or special rescue and/or utility services
Provides simple rescue service if the ambulance has not been accompanied by a specialized unit
After extrication, provides additional care in triaging the injured in accordance with standard emergency procedures
The EMT-B is responsible for: ¨ lifting the stretcher (be able to lift and carry 125 pounds), ¨ placing it in the ambulance and seeing that the patient and stretcher are secured ¨ continuing emergency medical care while enroute to the medical facility
The EMT-B uses the knowledge of the condition of the patient and the extent of injuries and the relative locations and staffing of emergency hospital facilities to determine the most appropriate facility to which the patient will be transported, unless otherwise directed by medical direction
The EMT-B reports directly to the emergency department or communications center the nature and extent of injuries, the number being transported and the destination to assure prompt medical care on arrival
The EMT-B: ¨ constantly assesses the patient enroute to the emergency facility, administers additional care as
Additionally the EMT-B: ¨ determines that vehicle is in proper mechanical condition by checking items required by service management
Maintains familiarity with specialized equipment used by the service ¨ attends continuing education.
EMT/EVO/ FTO, Freestate Ambulance
02.2012 - Current
Emergency Medical Technicians-Basic (EMT-B) respond to emergency calls to provide efficient and
immediate care to the critically ill and injured, and to transport the patient to a medical facility
After receiving the call from the dispatcher, the EMT-B drives the ambulance to address or location
given,
using the most expeditious route, depending on traffic and weather conditions
The EMT-B must
observe
traffic ordinances and regulations concerning emergency vehicle operation
The EMT-B:
¨ functions in uncommon situations
Has a basic understanding of stress response and methods to ensure personal well-being
Understands body substance isolation
Understands basic medical-legal principles
Functions within the scope of care as defined by state, regional and local regulatory agencies
Complies with regulations on the handling of the deceased, notifies authorities and arranges for
protection of property and evidence at the scene
Upon arrival at the scene of crash or illness, the EMT-B parks the ambulance in a safe location to
avoid additional injury
Prior to initiating patient care, the EMT-B will also "size-up" the scene to
determine that the scene is safe; the mechanism of injury or nature of illness; the total number of
patients
And to request additional help, if necessary
In the absence of law enforcement, the EMT-B creates a
safe
traffic environment, such as the placement of road flares, removal of debris and redirection of traffic
for the
protection of the injured and those assisting in the care of injured patients
The EMT-B determines the
nature and extent of illness or injury and establishes priority for required emergency care
The EMT-B
renders emergency medical and or trauma care, to adults, children and infants based on assessment
findings
Duties include but are not limited to:
¨ opening and maintaining an airway
Ventilating patients
Administering cardiopulmonary resuscitation, including use of automated external defibrillators
Providing prehospital emergency medical care of simple and multiple system trauma such as:
- controlling hemorrhage,
- treatment of shock (hypoperfusion),
- bandaging wounds,
- immobilization of painful, swollen, or deformed extremities,
- immobilization of painful, swollen, or deformed neck or spine;
Providing emergency medical care:
- manage general medical complaints of altered mental status, respiratory, cardiac, diabetic,
allergic reaction, seizures, poisoning behavioral emergencies, environmental emergencies, and
psychological crises
Additional care is provided based upon assessment of the patient and
obtaining historical information
Searching for medical identification emblems as a guide to appropriate emergency medical care
Assisting patients with prescribed medications, including sublingual nitroglycerin, epinephrine auto
injectors
and hand-held aerosol inhalers
Administration of oxygen, oral glucose and activated charcoal
Reassuring patients and bystanders by working in a confident, efficient manner
Avoiding mishandling and undue haste while working expeditiously to accomplish the task
Lifting the stretcher (be able to lift and carry 125 pounds),
¨ placing it in the ambulance and seeing that the patient and stretcher are secured
¨ continuing emergency medical care while enroute to the medical facility
The EMT-B uses the knowledge of the condition of the patient and the extent of injuries and the
relative locations and staffing of emergency hospital facilities to determine the most appropriate
facility to
which the patient will be transported, unless otherwise directed by medical direction
The EMT-B
reports
directly to the emergency department or communications center the nature and extent of injuries, the
number being transported and the destination to assure prompt medical care on arrival
The EMT-B
identifies assessment findings, which may require communications with medical control, for advice and
for
notification that special professional services and assistance be immediately available upon arrival at
the
medical facility
The EMT-B:
¨ constantly assesses the patient enroute to the emergency facility, administers additional care as
indicated or directed by medical control,
¨ assists in lifting and carrying the patient out of the ambulance and into the receiving medical
facility
¨ reports verbally and in writing, their observation and emergency medical care of the patient at the
emergency scene and in transit, to the receiving medical facility staff for purposes of records and
diagnostics
¨ upon request aids the receiving medical facility staff
After each call, the
EMT-B:
¨ restocks and replaces used linens, blankets and other supplies,
¨ cleans all equipment following appropriate disinfecting procedures,
¨ makes careful check of all equipment so that the ambulance is ready for the next run
¨ maintains ambulance in efficient operating condition
¨ ensures that the ambulance is clean and washed and kept in a neat orderly condition
¨ in accordance with local, state or federal regulations, decontaminates the interior of the vehicle after
transport of patient with contagious infection or hazardous materials exposure
Additionally, the EMT-B:
¨ determines that vehicle is in proper mechanical condition by checking items required by service
management
Maintains familiarity with specialized equipment used by the service
¨ attends continuing education and refresher training programs as required by employers, medical
control, licensing or certifying agencies
Accomplishments
As a crew member is was my job to insure the safety of the EMS crew and medical team while onboard
the Critical Care Transport Unit.
Director of Operations
Maryland Emergency Medical Services Inc
02.2007 - Current
Responsible for managing events and ensuring deadlines and budgets are adhered to
Directs
coordination of activities to prepare for the day of the event
PRIMARY RESPONSIBILITIES
Manage staff responsible for event coordination activities
Coordinate details of events such as conferences, charity events, trade shows, sales meetings,
business meetings, employee appreciation events and virtual events
Hire, train, and educate staff on proper event procedures
Calculate budgets and adjust when necessary
Book venues and negotiate fees
Prepare invitations and send out at appropriate time
Hire bartenders and wait staff
Work with guest of honor to ensure all requests are met
Drive attendance to the event
Promote the event using flyers, cold calling, and social media as examples of ways to spark attention
Analyze event performance and prepare metrics presentation
Define company brand through events
Ensure staff is adequately prepared for event
Pay vendors for their participation in the event
Provide receipts if needed
Ensure day of event goes smoothly
Set up booths, flowers, decorations, and other event decor
Plan menus, order food, and hire chefs or caterers
Sample food, including main dishes and desserts
Give final approval for items such as music and menus.
Director Quality Assurance
Assisted Multicare Transportation
08.2014 - 01.2015
Assigns, reviews, and evaluates the work of professional, technical, and clerical staff
Interprets and implements quality assurance standards
To monitor unusual occurrences, report follow-up procedures, and report monthly and year-to-date
comparisons
To assist the director with records form revisions and procedures
Reviews quality assurance standards, studies existing policies and procedures, and interviews
personnel and customers to evaluate effectiveness of quality assurance program
To perform other assigned duties as necessary within the realm of the Medical Records Department
Writes quality assurance policies and procedures
Reviews and evaluates patients’ medical records, applying quality assurance criteria
Performs quality-assurance functions to accomplish business coordination, monitoring, and reporting
of quality-assurance studies according to the QA/UR plan
Responsible for knowing current QA regulations and informing the Director of any new and/or
revised regulations imposed
Selects specific topics for review, such as problem procedures, drugs, high volume cases, high risk
cases, or other factors
Compiles statistical data and writes narrative reports summarizing quality assurance findings
Assists departments with the coordination of audit information, and recommends appropriate data-
gathering mechanisms, procedures, etc
Responsible for achieving a satisfactory working environment between other departments
performing quality-assurance studies
May review patient records, applying utilization review criteria, to determine need for admission
and continued stay in hospital
May oversee personnel engaged in quality assurance review of medical records
Assists with developing and maintaining an unusual occurrence procedure
Assists with the monitoring of unusual occurrences; prepares action-taken reports for the
committee for the Director of Records
Reviews testing, quality control, and other testing reports for accuracy, completeness and
compliance to requirements to ensure that quality assurance standards and regulatory requirements
are met
Assists the Director with revisions to the QA/UR plan for staff review
Keeps the Director informed of studies in process and progress thereof, committee agenda items;
discusses problems and completion of audit procedures
Assists with and/or advises on laboratory procedure development and implementation as requested
or necessary
Reviews, tracks and communicates information regarding process variations and quality control
samples as required by laboratory quality assurance procedures
Maintains current and accurate records of all relevant communications, audits, corrective action
plans, and effectiveness monitoring.
Emergency Medical Technician
National Registry, Johns, Hopkins Lifeline CCT
10.2004 - 05.2007
Emergency Medical Technicians-Basic (EMT-B) respond to emergency calls to provide efficient and
immediate care to the critically ill and injured, and to transport the patient to a medical facility
After receiving the call from the dispatcher, the EMT-B drives the ambulance to address or location
given,
using the most expeditious route, depending on traffic and weather conditions
The EMT-B must
observe
traffic ordinances and regulations concerning emergency vehicle operation
The EMT-B:
¨ functions in uncommon situations
Has a basic understanding of stress response and methods to ensure personal well-being
Understands body substance isolation
Understands basic medical-legal principles
Functions within the scope of care as defined by state, regional and local regulatory agencies
Complies with regulations on the handling of the deceased, notifies authorities and arranges for
protection of property and evidence at the scene
Upon arrival at the scene of crash or illness, the EMT-B parks the ambulance in a safe location to
avoid additional injury
Prior to initiating patient care, the EMT-B will also "size-up" the scene to
determine that the scene is safe; the mechanism of injury or nature of illness; the total number of
patients;
and to request additional help, if necessary
In the absence of law enforcement, the EMT-B creates a
safe
traffic environment, such as the placement of road flares, removal of debris and redirection of traffic
for the
protection of the injured and those assisting in the care of injured patients
The EMT-B determines the
nature and extent of illness or injury and establishes priority for required emergency care
The EMT-B
renders emergency medical and or trauma care, to adults, children and infants based on assessment
findings
Duties include but are not limited to:
¨ opening and maintaining an airway
Ventilating patients
Administering cardiopulmonary resuscitation, including use of automated external defibrillators
Providing prehospital emergency medical care of simple and multiple system trauma such as:
- controlling hemorrhage,
- treatment of shock (hypoperfusion),
- bandaging wounds,
- immobilization of painful, swollen, or deformed extremities,
- immobilization of painful, swollen, or deformed neck or spine
Providing emergency medical care to:
- assist in emergency childbirth,
- manage general medical complaints of altered mental status, respiratory, cardiac, diabetic,
allergic reaction, seizures, poisoning behavioral emergencies, environmental emergencies, and
psychological crises
Additional care is provided based upon assessment of the patient and
obtaining historical information
Searching for medical identification emblems as a guide to appropriate emergency medical care
Assisting patients with prescribed medications, including sublingual nitroglycerin, epinephrine auto
injectors
and hand-held aerosol inhalers
Administration of oxygen, oral glucose and activated charcoal
Reassuring patients and bystanders by working in a confident, efficient manner
Avoiding mishandling and undue haste while working expeditiously to accomplish the task.4
Where a patient must be extricated from entrapment, the EMT-B assesses the extent of injury and
gives all possible emergency care and protection to the entrapped patient and uses the prescribed
techniques
and appliances for safely removing the patient
If needed, the EMT-B radios the dispatcher for
additional
help or special rescue and/or utility services
Provides simple rescue service if the ambulance has not
been
accompanied by a specialized unit
After extrication, provides additional care in triaging the injured in
accordance with standard emergency procedures
The EMT-B is responsible for:
¨ lifting the stretcher (be able to lift and carry 125 pounds),
¨ placing it in the ambulance and seeing that the patient and stretcher are secured
¨ continuing emergency medical care while enroute to the medical facility
The EMT-B uses the knowledge of the condition of the patient and the extent of injuries and the
relative locations and staffing of emergency hospital facilities to determine the most appropriate
facility to
which the patient will be transported, unless otherwise directed by medical direction
The EMT-B
reports
directly to the emergency department or communications center the nature and extent of injuries, the
number being transported and the destination to assure prompt medical care on arrival
The EMT-B
identifies assessment findings, which may require communications with medical control, for advise and
for
notification that specials professional services and assistance be immediately available upon arrival at
the
medical facility
The EMT-B:
¨ constantly assesses the patient enroute to the emergency facility, administers additional care as
indicated or directed by medical control,
¨ assists in lifting and carrying the patient out of the ambulance and into the receiving medical
facility
¨ reports verbally and in writing, their observation and emergency medical care of the patient at the
emergency scene and in transit, to the receiving medical facility staff for purposes of records and
diagnostics
¨ upon request aids the receiving medical facility staff
After each call, the
EMT-B:
¨ restocks and replaces used linens, blankets and other supplies,
¨ cleans all equipment following appropriate disinfecting procedures,
¨ makes careful check of all equipment so that the ambulance is ready for the next run
¨ maintains ambulance in efficient operating condition
¨ ensures that the ambulance is clean and washed and kept in a neat orderly condition
¨ in accordance with local, state or federal regulations, decontaminates the interior of the vehicle after
transport of patient with contagious infection or hazardous materials exposure
Additionally, the EMT-B:
¨ determines that vehicle is in proper mechanical condition by checking items required by service
management
Maintains familiarity with specialized equipment used by the service
¨ attends continuing education and refresher training programs as required by employers, medical
control, licensing or certifying agencies
Accomplishments
As a crew member it was my job to insure the safety of the EMS crew and medical team while onboard
the Critical Care Transport Unit.
Emergency Medical Technician/Emergency Vehicle Operator at Hart to Heart AmbulanceEmergency Medical Technician/Emergency Vehicle Operator at Hart to Heart Ambulance