TWYLA R. HAVELY
Woodleaf,NC
Summary
Passionate candidate applying for the Optometrist Technician position. Aspiring to bring a strong ability to connect with both patients and co-workers, ensuring attentive and personalized care.
Overview
3
3
years of professional experience
Work History
Customer Service Manager
Heritage Steel
06.2021 - Current
- Assisted customers with informed solutions during outdoor structure purchases.
- Provided personalized recommendations based on customer needs
- Streamlined decision-making through clear product explanations
- Facilitated seamless branch transactions for purchase orders, quotes, and payments.
- Collaborated with internal teams to ensure accurate order processing
- Led customer satisfaction report compilation to enhance quality control.
Caretaker
TenderHearted Home Care
12.2020 - 06.2021
- Provided attentive personal care to elderly individuals, supporting daily living activities and fostering independence.
- Built trusting relationships, offering companionship and emotional support to enhance well-being.
- Ensured safe living spaces by implementing preventive measures and promptly reporting health changes to medical professionals.
- Coordinated medical appointments and outings to promote physical and mental wellness.
- Facilitated social interactions and tailored activities to individual preferences, reducing isolation.
- Adapted caregiving approaches to evolving needs, enhancing happiness and connection
Education
High School Diploma -
Trinity Baptist Academy
Mocksville, NC06.2021
Skills
- Customer Service
- Patient Care
- Data Entry and Record Keeping (Zoho Projects, Shed Suite)
- Documentation (MS Word)
Timeline
Customer Service Manager
Heritage Steel
06.2021 - Current
Caretaker
TenderHearted Home Care
12.2020 - 06.2021
High School Diploma -
Trinity Baptist Academy
Similar Profiles
Mason TuckerMason Tucker
Welder/Fabricator at Heritage SteelWelder/Fabricator at Heritage Steel
Julian BassJulian Bass
Helper at Heritage Steel ContractorHelper at Heritage Steel Contractor
Jaqueline Osiris EspinalJaqueline Osiris Espinal
Lead Unregulated Care Provider at Heritage Heights/ Heritage Suites Retirement HomeLead Unregulated Care Provider at Heritage Heights/ Heritage Suites Retirement Home