Txenyi Hurshuajer
Oroville,CA
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in load building.
Overview
12
12
years of professional experience
Work History
Transit Bus Operator
Transdev Transportation
06.2023 - Current
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
Independent Contractor
Instacart
12.2021 - Current
- Loaded and unloaded orders at customer's homes or locations
- Maintained high satisfaction ratings by completing 10-15 orders per day and making good selections for customers
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes
- Documented sales and customer feedback to enable tracking history and maintain accurate records
- Noted customer special requests, preferences, and favorite products in CRM to enhance service and build brand loyalty
- Developed professional relationships with customers to establish repeat business and increase trust.
Load Builder
Menards
11.2011 - 12.2015
- Maintained clean, orderly work environment free of hazards
- Loaded and unloaded materials onto and off of trucks for fast shipment
- Assisted in receiving, stocking and distribution of merchandise
- Drove forklifts, pallet jacks and other equipment to move materials
- 5 years of forklift experience
- Helped train new employees in safe practices and warehouse procedures
- Verified quantity and description of materials received by checking merchandise against packing list.
Education
High School Diploma -
Central High School
Saint Paul, MN06.2009
Skills
- Customer Relations
- Mobile Ordering Understanding
- Food Handling Standards
- Customer Presentations
- Guest Satisfaction
- Client Relationship Building
- Customer Service
Timeline
Transit Bus Operator
Transdev Transportation
06.2023 - Current
Independent Contractor
Instacart
12.2021 - Current
Load Builder
Menards
11.2011 - 12.2015
High School Diploma -
Central High School