Summary
Work History
Education
Skills
Websites
Interests
Timeline
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Ty Curtis

Madison,WI

Summary

Results-driven Assistant Manager with a proven track record in customer service, team leadership, and operational efficiency. Skilled in training new staff and implementing quality control measures to enhance customer satisfaction.

Work History

Assistant Manager

Jimmy John's
Madison, WI
  • Assisted in daily operations, ensuring efficient workflow and timely service delivery.
  • Supported training initiatives for new team members, enhancing onboarding experience and operational knowledge.
  • Managed inventory levels, ensuring stock availability and minimizing waste through effective ordering processes.
  • Coordinated staff schedules to optimize coverage during peak hours, improving customer satisfaction and service speed.
  • Implemented quality control measures to maintain product standards, contributing to consistent customer experiences.
  • Developed process documentation for operational procedures, streamlining training and promoting consistency across shifts.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Bachelor of Science - Statistics

University of Wisconsin, Madison
Madison, WI
05-2026

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Goal setting
  • Workload management
  • Conflict resolution
  • Project management
  • Strategic thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Computer skills
  • Professional and courteous

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Outdoor Recreation
  • Gym Workouts
  • Music
  • Backpacking and Hiking
  • Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Coding and Programming
  • Woodworking
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Mindfulness Practices
  • Road Trips

Timeline

Assistant Manager

Jimmy John's

Bachelor of Science - Statistics

University of Wisconsin, Madison