TY DILLON
Summary
Cultivated extensive knowledge of wine history and regional characteristics to inform educational initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tasting Room Associate
Frisby Cellars
01.2025 - Current
- Educating customers on wine selection and tasting techniques.
- Conducting wine tastings, enhancing guest experiences and product knowledge.
- Managing inventory levels, ensuring optimal stock for daily operations.
- Maintaining cleanliness and organization of tasting room environment.
- Assisting in hosting events, promoting winery offerings to diverse audiences.
Beertender
TENT CITY BEER CO.
05.2023 - 12.2024
- Full control of establishment, including but not limited to
- Opening/Closing Duties
- Offering the best customer service to members, regulars and first time guests
- Understanding/Explaining Mug Club membership
Full-Time Tasting Room
EBERLE WINERY
03.2019 - 05.2022
- Executed daily cleaning and stocking operations to maintain optimal store presentation.
- Executed opening and closing procedures to ensure operational readiness.
- Executed club sign-up processes to enhance member engagement.
- Facilitated free and VIP tastings and cave tours to enhance visitor experience.
Education
High School Diploma - G.E.D.
PARKVILLE HIGH SCHOOL
Skills
Assisted customers in identifying their needs and selecting appropriate products Supported team members in achieving sales targets through collaboration Contributed to maintaining a positive shopping environment for customers
Delivered exceptional customer service by addressing inquiries and resolving issues promptly
Assisted customers in identifying additional products to enhance their purchases Supported sales team in promoting complementary items to increase overall sales Facilitated customer engagement to encourage repeat business
Optimized scheduling and prioritization of tasks to enhance productivity
Demonstrated comprehensive expertise in product knowledge and specifications
Assisted in organizing club signups for events and activities Supported members in completing registration processes Facilitated communication between club leaders and potential members
Certification
Food Handlers License
RBS Certification
Timeline
Tasting Room Associate
Frisby Cellars
01.2025 - Current
Beertender
TENT CITY BEER CO.
05.2023 - 12.2024
Full-Time Tasting Room
EBERLE WINERY
03.2019 - 05.2022
High School Diploma - G.E.D.
PARKVILLE HIGH SCHOOL