Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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TY FISH

Binghamton,NY

Summary

Entrepreneurial leader offering 10+ years of experience in the sales industry. Possessing exceptional multitasking skills, independent judgment and advanced expertise in growing accounts. Well-versed in building and solution development to promote customer satisfaction. Persuasive and self-motivated with expertise in relationship management, product development and pricing strategy. Excellent proficiency in strategic planning and cultivating partnerships.

Overview

10
10
years of professional experience

Work History

Solutions Manager

Verizon Wireless
11.2017 - Current
  • Lead and inspire a team to drive results while providing an exceptional customer experience
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Solutions Specialist

Verizon Wireless
09.2016 - 11.2017
  • Driving the customer service experience while exceeding sales goals and quotas
  • Discovering the customer’s needs in order to recommend the right solution
  • Assist employees in team sales to ensure store goals are met
  • Providing consistent leading results in a quota-based environment by recommending products and services
  • Positioning new and creative ways to increase productivity and motivation among coworkers
  • Reach out to customers in order to drive store/ individual sales during downtime.

Sales Professional

Simmons Rockwell
11.2014 - 09.2016
  • Providing exceptional customer service to guests by helping select a vehicle that fits their wants/ needs
  • Following up with customers to ensure that the vehicle they have purchased is well and the customer is completely satisfied throughout their buying experience
  • Strive to meet and exceed monthly sales goals for total vehicles sold
  • Present and sell aftermarket products
  • Provide a hassle free, comfortable car buying experience
  • Ask for referrals to help grow as an individual salesperson
  • Keep all of our products, property in an organized, professional and presentable environment.

Manager

Sweetest Thing Premium Frozen Yogurt Shop
05.2013 - 11.2014
  • Train employees to give great customer service and to be knowledgeable of products
  • Oversee inventory, manage payroll
  • Confirm all employees are meeting and exceeding goals as a team
  • Resolving any questions or concerns by a customer or an employee
  • Creating the schedule
  • In charge of advertising using the methods that work for the company’s growth.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Education

High School Diploma -

Susquehanna Valley High School
Conklin, NY
06.2012

Skills

  • Quotas and Goals
  • Acquire New Business
  • Sales and Marketing
  • Product Recommendations
  • Client Rapport-Building
  • Effective Communicator

Accomplishments

    Verizon Wireless


    Solutions Manager-

  • Currently ranked a top 30 location in sales results throughout the North East Market YTD in 2023.
  • Graduated the LEAD Manager program for top talent leadership within Verizon Wireless.
  • Led our location to finish in the top 3% of all of Verizon Wireless Retail Stores in 2018.
  • Finished in the top 15 locations of all Verizon Retail in the North East in 2018 and 2019.

  • Solutions Specialist -

  • Attended Winners Circle 2018.
  • Averaged 200% to monthly sales quota as a Solutions Specialist.
  • Hit the maximum commission attainment 9 of 10 months in 2017.
  • Number 2 in Growth in UPNY in 2017.
  • Led my district in sales attainment each month.

  • Simmons Rockwell


    Sales Representative-

  • Achieved both bonuses available for numbers of cars sold six consecutive months in a row.
  • Sold 200+ cars in first full selling year.
  • Drove the highest revenue in aftermarket products during a month-to-month basis.

Timeline

Solutions Manager

Verizon Wireless
11.2017 - Current

Solutions Specialist

Verizon Wireless
09.2016 - 11.2017

Sales Professional

Simmons Rockwell
11.2014 - 09.2016

Manager

Sweetest Thing Premium Frozen Yogurt Shop
05.2013 - 11.2014

High School Diploma -

Susquehanna Valley High School
TY FISH