Ty Grove
Helena,MT
Summary
Dedicated Sales Representative with five years of automotive sales experience in building customer relationships and guiding clients through the vehicle purchasing process. Expertise in consultative sales, customer relationship management, lead follow-up, and product presentations. Committed to exceeding customer expectations and achieving sales goals.
Overview
5
5
years of professional experience
Work History
Sales Representative
Toyota of Helena
Helena, Montana
02.2023 - Current
- Cultivated long-term customer relationships through exceptional service and effective communication.
- Conducted one-on-one appointments to assess customer needs and recommend suitable vehicles.
- Present vehicle features, financing options, and product benefits to assist customers in making informed purchasing decisions.
- Utilize CRM software to manage leads, schedule follow-ups, and maintain communication with prospective and existing customers.
- Provided a customer-focused buying experience from initial contact to vehicle delivery.
Sales Representative
Lithia Chevrolet GMC of Helena
Helena, Montana
08.2021 - 12.2022
- Assisted customers by presenting vehicle options based on their needs and budget.
- Managed customer information and follow-up activities using CRM software to maximize sales opportunities.
- Maintained strong relationships with previous and prospective customers through consistent communication.
- Built rapport with customers while maintaining product knowledge and professionalism.
- Provided outstanding customer service throughout the vehicle purchasing process.
Education
Helena High School
Helena, MTSkills
- Automotive Sales
- Consultative Selling
- CRM Management (Eleads)
- Lead Generation & Follow-Up
- Customer Service
- Verbal and Written Communication
- Relationship Building
- Problem Solving
- Attention to detail
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- PDF Editing Software
- Time Management
- Team Collaboration
- Self-Motivated
- Quick Learner
- Patience
Accomplishments
- Strong organizational and interpersonal skills.
- Experienced in developing repeat business through excellent customer service.
- Comfortable working in fast-paced, goal-oriented sales environments.
- Dedicated to continuous learning and professional growth.
Timeline
Sales Representative
Toyota of Helena
02.2023 - Current
Sales Representative
Lithia Chevrolet GMC of Helena
08.2021 - 12.2022
Helena High School