Ty Koski
Negaunee,USA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
6
6
years of professional experience
Work History
Dispensary Associate / Budtender
Nirvana Center Dispensaries
Marquette, US
03.2024 - Current
- Conducted sales and maintained store organization to enhance customer experience.
- Managed inventory levels by tracking stock and organizing product displays.
- Customer Service
- Coordinated advertising and events to promote brand awareness and engage community.
- Developed community relations to build customer loyalty and support local initiatives.
- ServSafe Certified
Marketing and Events Coordinator
Greater Ishpeming-Negaunee Chamber of Commerce
Ishpeming, US
02.2023 - 12.2023
- Developed targeted marketing and promotional materials to align with customer needs, enhancing engagement.
- Manage the website and social media accounts (Facebook, Constant Contact)
- Create promotional material (posters, flyers, etc.) for events
- Collaborate with business owners to set up 'Business After Hours' events
- Sent press releases to local media, increasing visibility for GINCC and member business updates.
- Communicated with high-ranking public officials at local and statewide levels to foster relationships and promote initiatives.
- Acted as media liaison by managing radio communication and scheduling interviews. (Mark and Walt in the Morning) (RRN radio with Grace Harlow and Dave Starr)
- Wrote and submitted articles for the Mining Journal on a bi-weekly basis.
Dispensary Associate/Receptionist
Lume. Cannabis Co.
Negaunee, US
09.2022 - 07.2023
- Upsold products and consistently achieved sales goals.
- Delivered customer support. Handled disputes and offered assistance to customers in-store, over the phone, or online.
- Informed customers about cannabis industry trends and product offerings.
- Operated point-of-sale system efficiently.
Delivery Driver/Dispatcher
The Fire Station LLC
Negaunee, US
09.2021 - 08.2022
- Provided customers with current information about cannabis industry and products, enhancing their understanding and engagement.
- Assisted customers with inquiries and issues in-store and online. Resolved disputes and assisted customers in-store, over the phone, or online.
- Delivered products, driving up to 8 hours daily across 10,000 square miles, ensuring timely and reliable service.
- Expanded brand recognition as ambassador for community events, educating diverse audiences on cannabis benefits and usage.
- Helped create branding for one of the most successful local cannabis companies.
University Marketing Department Intern
Northern Michigan University
Marquette, US
08.2020 - 06.2021
- Developed engaging content for social media platforms to enhance online presence.
- Managed campus billboard project, directing design and content to enhance visibility.
- Coordinated development of 2021-2022 marketing/events calendar to streamline planning.
- Facilitated meetings between University and potential clients to foster partnerships.
- Connected groups on campus to the appropriate personnel
Education
Bachelor of Science - Public Relations
Northern Michigan University
Marquette, MI05-2021
Skills
- Brand promotion
- Inventory management
- Community engagement
- Content Creation
- Content Marketing
- Event coordination
- Public Relations
- Community outreach
- WordPress
- Customer relationship management
- Problem solving
- Building rapport
Timeline
Dispensary Associate / Budtender
Nirvana Center Dispensaries
03.2024 - Current
Marketing and Events Coordinator
Greater Ishpeming-Negaunee Chamber of Commerce
02.2023 - 12.2023
Dispensary Associate/Receptionist
Lume. Cannabis Co.
09.2022 - 07.2023
Delivery Driver/Dispatcher
The Fire Station LLC
09.2021 - 08.2022
University Marketing Department Intern
Northern Michigan University
08.2020 - 06.2021
Bachelor of Science - Public Relations
Northern Michigan University