Ty Ramirez
Cheyenne,WY
Summary
Results-driven leader with experience in department management, e-commerce fulfillment, and shift leadership. Strong background in coaching staff, improving customer experiences, and coordinating schedules, priorities, and daily workflow. Focused on driving team performance and operational consistency.
Overview
8
8
years of professional experience
Work History
Department Manager
King Soopers
Cheyenne, Wyoming
07.2024 - Current
- Collaborated with team to establish goals and work targets, enhancing productivity and engagement.
- Trained staff on customer service best practices to support better customer experiences.
- Facilitated performance review process by identifying strengths and areas for improvement.
- Monitored stock levels to ensure inventory balance and minimize waste.
Ecommerce Assistant Manager
King Soopers
Cheyenne, Wyoming
01.2022 - 07.2024
- Managed King Soopers e-commerce pickup workflow and daily order fulfillment priorities.
- Coordinated ClickList substitutions, customer communication, and order accuracy checks.
- Scheduled associates and assigned tasks across pickup, staging, and fulfillment teams.
- Maintained up-to-date knowledge of industry trends and changes in technology relevant to e-commerce operations.
Retail Transfer Associate
Sierra Trading Post
Cheyenne, Wyoming
01.2020 - 01.2022
- Prepared Sierra Trading Post orders for packing, labeling, and shipment.
- Trained new associates on store operations, policies, and procedures.
- Ensured compliance with company safety regulations at all times while on the job.
Shift Leader
Starbucks
Cheyenne, Wyoming
06.2018 - 01.2020
- Implemented supply ordering processes to streamline operations and enhance service speed
- Managed daily cash deposits and reconciliations to ensure financial accuracy
Education
Therapeutic Massage Therapy
Institute of Business And Medical Careers
Fort Collins, CO08-2027
High School Diploma -
East High School
Cheyenne, WY05-2019
Skills
- Customer service
- Forecasting and planning
- Workflow coordination
- Verbal and written communication
- Staff management
- Performance management
Timeline
Department Manager
King Soopers
07.2024 - Current
Ecommerce Assistant Manager
King Soopers
01.2022 - 07.2024
Retail Transfer Associate
Sierra Trading Post
01.2020 - 01.2022
Shift Leader
Starbucks
06.2018 - 01.2020
Therapeutic Massage Therapy
Institute of Business And Medical Careers
High School Diploma -
East High School