Tyahnna Sides
Henderson,NV
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Olive Garden. Proven ability to enhance guest engagement and streamline operations, while effectively managing cash handling. Recognized for training new staff and maintaining high standards of service in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Server
Olive Garden
Aurora, CO
03.2019 - 03.2020
- Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on menu knowledge and service protocols.
Line Cook
Red Robin
Parker, CO
02.2017 - 03.2018
- Prepared and cooked menu items according to company recipes and standards.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted in inventory management by tracking and restocking supplies as needed.
- Collaborated with team members to ensure timely service during peak hours.
Crew Member
Wendy’s
Aurora, CO
08.2013 - 02.2018
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment and maintained cleanliness standards.
- Assisted team members with food preparation and assembly.
- Adhered to safety protocols and food handling procedures consistently.
- Managed order accuracy during peak hours to enhance efficiency.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Host
Red Lobster
Aurora, CO
08.2015 - 09.2016
- Greeted and seated guests efficiently to ensure positive dining experiences.
- Managed reservation system to optimize table turnover and minimize wait times.
- Assisted in training new hosts on customer service protocols and operational standards.
- Collaborated with kitchen staff to accommodate special requests and dietary restrictions.
Education
High School Diploma -
Vista Peak Preparatory
Aurora, CO05.2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
Timeline
Server
Olive Garden
03.2019 - 03.2020
Line Cook
Red Robin
02.2017 - 03.2018
Host
Red Lobster
08.2015 - 09.2016
Crew Member
Wendy’s
08.2013 - 02.2018
High School Diploma -
Vista Peak Preparatory