Summary
Overview
Work History
Education
Skills
Accomplishments
Languagesexperience
Certificationscourses
Awards
Timeline
Generic
Tyaliah Larkins

Tyaliah Larkins

Washington,DC

Summary

Organized and driven administrative professional with excellent communication and problem-solving skills. Passionate about building strong customer relationships and delivering exceptional service. Adept at maintaining quality customer service through adherence to established practices and prompt response to inquiries. Demonstrates strong written and verbal communication abilities to ensure customer satisfaction at all times.

Overview

16
16
years of professional experience

Work History

Senior Patient Access Bed Control Representative

Med-Metrix
02.2024 - Current
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Optimized appointment scheduling by accurately recording patient preferences and availability while balancing provider schedules.
  • Admitted patients from local hospitals and the emergency room to the floors for further treatment.
  • Improved patient satisfaction by efficiently registering patients and verifying insurance information.

BABYSITTER

Self Employed
01.2009 - Current
  • Communicated with parents about daily activities and any concerning behaviors
  • Supervised and cared for children ages 0 days to 17 years old
  • Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health
  • Occupied and entertained children with age-appropriate games, toys, movies, and coloring books
  • Worked to keep home areas neat and tidy; Established bedtime and behavior expectations
  • Reacted quickly in emergency situations and used good judgment under stress.

PATIENT ACCESS ASSOCIATE

INOVA
09.2022 - 03.2024
  • Applied HIPAA privacy and security regulations while handling patient information
  • Obtained necessary signatures for privacy laws and consent for treatment
  • Assembled registration paperwork and placed identification bands on patients
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information
  • Received patient inquiries or complaints and directed them to appropriate medical staff members
  • Perform team lead by Directly Admitting Patients to the hospital, Checking in Labor and delivery patients, Same day Surgery Patients, and Checking in Patients for Inpatient procedures.

TEACHER

Kindercare
09.2022 - 03.2023
  • Upheld hygiene standards by changing babies' diapers every hour
  • Supervised circle time, free play, outside play, and learning and developmental activities
  • Communicated with children's parents and guardians about daily activities, behaviors, and problems
  • Organized and led activities to promote physical, mental, and social development
  • Built and strengthened positive relationships with students, parents, and teaching staff
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning
  • Maintained infants' schedules with balanced approach to managing rest and play
  • Updated each child's log with important activities and discussed data with parents
  • Monitored children under care to quickly identify safety or security problems.

Teen Ambassador

NCS Community
09.2017 - 08.2021

Collaborated with peer mentoring program members to devise new methods to generate interest and participation

  • Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization
  • Monitored and provided assistance with such activities as homework, fitness and sports, art, and literacy
  • Utilized social media sites to communicate upcoming initiatives with the community
  • Implemented opportunities for joint collaborative projects to generate interest among peers.
  • Continually sought out opportunities for personal growth and development by attending relevant workshops, seminars, or conferences related to youth leadership and advocacy.

ACTIVITIES ASSISTANT

Mount Vernon Healthcare Center
07.2018 - 08.2018
  • Helped customers participate in activities with basic and advanced mobility support
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence, and strong interpersonal connections
  • Coordinated musical guests, movies, and other types of resident entertainment
  • Upheld positive quality-of-life standards for residents of all ability levels
  • Advertised upcoming events to promote engagement and involvement.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.

ADMINISTRATIVE ASSISTANT

Gerry Hyland Government Center
07.2017 - 08.2017
  • Responded effectively to sensitive inquiries or complaints
  • Organized both physical and digital files and updated reports to coordinate project materials
  • Answered phones to direct callers, schedule appointments and provide general office information
  • Greeted visitors or callers to handle questions or direct them to appropriate staff
  • Received and routed incoming calls and correspondence to promote timely communication
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

HIGH SCHOOL DIPLOMA -

Mount Vernon High School
Alexandria, Virginia
06.2022

Skills

  • Activity Planning
  • Basic IT skills
  • Strong organizational skills
  • Quality customer services
  • Written and Verbal Communication
  • Data Entry
  • Account Management
  • Innovation
  • Health Insurance
  • Relationship Management
  • Data entry proficiency

Accomplishments

  • Became a Publish Writers for Fort Hunt Herald.
  • Created highly effective new programs that significantly impacted efficiency and improved operations.
  • Received an award for 2,500 community service hours.
  • Ran for Non-profit organization(Girls on the room).
  • Did the Annual Helped the Homeless Walkathon.
  • Sorted food and gifted gift to my community.
  • Event Planning.
  • Holiday Caroling for Nursing homes.
  • Organized Camps for youth and children.

Languagesexperience

  • Chinese
  • Spanish

Certificationscourses

  • CRP Certificate
  • BLS Certificate

Awards

  • Received awards for consistent positive remarks for quality of care.
  • Won The Advanced Band Award for achieving Playing with higher-level Bands.
  • Achieved The Teen Ambassador Awards through the NCS community.
  • Won "Best Safety Patrol" for protecting my community.
  • Won Two metals for Girls on the Run.
  • Won "Advanced chorus award".

Timeline

Senior Patient Access Bed Control Representative

Med-Metrix
02.2024 - Current

PATIENT ACCESS ASSOCIATE

INOVA
09.2022 - 03.2024

TEACHER

Kindercare
09.2022 - 03.2023

ACTIVITIES ASSISTANT

Mount Vernon Healthcare Center
07.2018 - 08.2018

Teen Ambassador

NCS Community
09.2017 - 08.2021

ADMINISTRATIVE ASSISTANT

Gerry Hyland Government Center
07.2017 - 08.2017

BABYSITTER

Self Employed
01.2009 - Current

HIGH SCHOOL DIPLOMA -

Mount Vernon High School
Tyaliah Larkins