Contact Tyana Sterling, Houston

Telford Lutheran Home

Telford , Pennsylvania

2013.05 - 2017.04

Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Cared for average of 9 patients per 7 shift, and delivering high-quality, efficient support to meet all needs.

Hooters

King of Prussia , Pennsylvania

2017.04 - 2020.03

Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Delivered exceptional guest experiences through attentive service and quick response to issues.

T-Mobile US Inc.

King of Prussia , PA

2018.01 - 2018.10

Opened and closed store when needed and prepared nightly bank drop for morning pick up.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
Tracked and recorded department inventory products, including high-priced merchandise.

Canna Care Docs

Ambler , PA

2018.09 - 2019.10

Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Educating patients about medication, proper forms of consumption, and state laws.
Assisted patients with proper registration for MMJ card.
Resolving special case issues and conducting patient follow ups.
Market to surrounding doctors and dispensaries.
Authored dispensary resource brochure for clinic.

ITR Cleanouts

Wayne , PA

2019.09 - 2020.01

Handled logistics, catering, agendas and travel arrangements for meeting and event planning for company and CEO.
Performed market analysis, assessing opportunities and collecting competitor intelligence.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Worked closely with clients to ensure needs were met.

Tyana Sterling