Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyan Vicenti

Albuquerque

Summary

Dynamic and outgoing professional with a proven track record at Route 66 Casino, excelling in customer service and beverage preparation. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Committed to maintaining a clean and organized environment while fostering loyalty and repeat business. Quick learner with a focus on teamwork and reliability. Customer engagement professional with proven history of effectively demonstrating and promoting products to diverse audiences. Known for collaborative approach and achieving high levels of customer satisfaction through interactive presentations. Reliable team player with focus on adaptability and meeting dynamic business needs, possessing strong communication and persuasion skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Product Demonstrator

CDS Club Demonstration Services
08.2024 - 08.2024
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Increased product awareness by conducting engaging and informative demonstrations to potential customers.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Maintained knowledge of current promotions and product features.

Grocery Stocker

Sprouts Farmer Market
03.2021 - 04.2021
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Answered customer questions and provided detailed product information.
  • Facilitated timely product rotation, ensuring freshness and minimizing waste.
  • Checked aisles for spills to complete quick clean-up.
  • Consistently lifted materials weighing as much as 40 pounds.

Beverage Server

Route 66 Casino
05.2016 - 06.2016
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
  • Developed rapport with regular customers, fostering loyalty and repeat business.
  • Prepared hot coffee and tea according to customer requests.
  • Maintained a clean and organized work environment, ensuring optimal service for patrons.

Elderly Caregiver

Jicarilla Apache Nation Disable and Elderly Program
04.2015 - 06.2016
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.

Camp Counselor

Camp Bow Wow
03.2016 - 04.2016
  • Collaborated with other camp counselors to design fun and enriching learning activities for the dogs.
  • Give dogs proper attention to promote secure environment in owner's absence.
  • Exercised dogs regularly with walks and rigorous play activities.
  • Managed pet safety and wellness by securing yard gates and removing items and separating dogs from the rest.
  • Follow pet care instructions dietary needs and regimens.
  • Keep cages, kennels, play yards and grooming areas neat and clean.
  • Monitored dogs behaviors and signs of health issues
  • Kept all dogs cleaned and groomed with regular washing and trimming as requested by owners.

Correctional Officer

Jicarilla Apache Nation Department of Corrections
01.2016 - 02.2016
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.

Education

Applied Science of Criminal Justice

Brown Mackie College
Albuquerque, NM
05-2016

High School Diploma -

Dulce High School
Dulce, NM
05-2011

Skills

  • Quick-learning
  • Outgoing personality
  • Food and beverage preparation
  • Product demonstrations
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking Effective communication
  • Verbal and written communication
  • Customer focus
  • Reliability

    • **2018 October 47th International Balloon Festival Volunteer**

Timeline

Product Demonstrator

CDS Club Demonstration Services
08.2024 - 08.2024

Grocery Stocker

Sprouts Farmer Market
03.2021 - 04.2021

Beverage Server

Route 66 Casino
05.2016 - 06.2016

Camp Counselor

Camp Bow Wow
03.2016 - 04.2016

Correctional Officer

Jicarilla Apache Nation Department of Corrections
01.2016 - 02.2016

Elderly Caregiver

Jicarilla Apache Nation Disable and Elderly Program
04.2015 - 06.2016

Applied Science of Criminal Justice

Brown Mackie College

High School Diploma -

Dulce High School

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