Tyani R. Bland
New York,NY
Overview
7
7
years of professional experience
Work History
Receptionist
Harlem School Of The Arts
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered central telephone system and directed calls accordingly.
School Safety Officer
Amber Charter School
09.2022 - 06.2024
- Maintain order and compliance with the school district's code of conduct, policies, rules and regulations
- Monitor student activity in the hallways and intervenes proactively to prevent inappropriate and/or dangerous behavior
- Supervise students during the conduct of all fire/emergency drills and during the course of actual emergencies
- Patrol school buildings and grounds on foot or in a car to protect persons and property
Home Health Aide
Freedom Care
04.2018 - 06.2023
- Maintained personal hygiene for better health and housekeeping to ensure a tidy environment
- Took patients outdoor for shopping, community meetups and medical check-ups
- Kept accurate record of vital signs for health care providers
- Maintained a safe, secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, and following prescribed dietary requirements and nutrition standards
Environmental Services
North Central Bronx Hospital
04.2020 - 06.2021
- Maintain a safe and sanitary environment in patient rooms and assigned areas for Sanford Health patients, visitors
- Properly cleaned and disinfected Operating Rooms, hallways, sleep rooms, and other patient areas
- Interact with patients, visitors, and associates in a friendly and efficient manner to meet customer needs
- Collect solid wastes and dirty linens, organized them in carts and transported them to the correct areas in the hospital
Store Lead
Children's Place
05.2018 - 08.2019
- Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations
- Support and participate in all company training and development initiatives
- Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers
- Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand
Education
Diploma of Graduation -
Phillip Global Institute High School
01.2017
Skills
- Microsoft Excel
- Office
- Outlook
- PowerPoint
- Word
- Teacher Assistant
- Security
- Home Health Aide
- CPR/BLS Certified
Relevant Skills Certifications
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Teacher Assistant
- Security
- Home Health Aide
- CPR/BLS Certified
Timeline
Receptionist
Harlem School Of The Arts
07.2024 - Current
School Safety Officer
Amber Charter School
09.2022 - 06.2024
Environmental Services
North Central Bronx Hospital
04.2020 - 06.2021
Store Lead
Children's Place
05.2018 - 08.2019
Home Health Aide
Freedom Care
04.2018 - 06.2023
Diploma of Graduation -
Phillip Global Institute High School
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