Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tyanna Bradford

Conyers,GA

Summary

Dynamic and results-oriented professional with a proven track record at Walmart, enhancing customer satisfaction through expert complaint resolution and meticulous attention to detail. Skilled in training and mentoring, with a knack for fostering positive relationships and a willingness to learn. Demonstrates a unique blend of technical support and creativity, significantly improving operational efficiency.

Overview

6
6
years of professional experience

Work History

Team Associate

Walmart
Covington, Georgia
07.2024 - 11.2024
  • Provided customer service to clients, including resolving complaints and answering inquiries.
  • Cleaned shelves and straightened items on shelves to ensure a neat appearance.
  • Stocked shelves with new materials as they arrived in the library.
  • Sorted returned items into appropriate categories for shelving.
  • Checked shelf inventory for accuracy.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Crew Trainer

Mcdonalds
Conyers, Georgia
07.2020 - 06.2024
  • Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Assisted management in developing strategies to improve customer service standards.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Collaborated with other trainers to develop effective methods for teaching new concepts.
  • Managed daily operations of the training department, including scheduling classes and designing materials.
  • Organized team building activities to foster a positive work environment among crew members.
  • Ensured that all safety protocols were followed during training sessions.

Picker

Amazon
Columbia, South Carolina
01.2023 - 05.2023
  • Verified accuracy of items picked, packed and shipped to customers.
  • Utilized RF scanners to scan products accurately and efficiently.
  • Received and processed customer orders for merchandise in a timely manner.
  • Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
  • Executed picking tasks according to order specifications while meeting daily productivity requirements.
  • Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
  • Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.
  • Inspected product quality prior to packing and shipping out orders.
  • Reported any damaged or defective items immediately to supervisor for further investigation.
  • Operated powered industrial vehicles safely including but not limited to forklift, reach truck and cherry picker.
  • Assisted in loading and unloading containers from overseas shipments into warehouse storage areas.

Probate Court Intern

rockdale county probate court
Conyers, Georgia
08.2020 - 05.2021
  • Organized and filed documents according to established procedures.
  • Maintained records of filing activities, including document tracking and storage locations.
  • Monitored file inventory levels and reordered supplies as necessary.
  • Scanned and filed forms, reports, correspondence and receipts.

Teacher's Assistant

Heaven Sent Childcare
Conyers, GA
05.2019 - 08.2019
  • Provided individualized assistance to students with special needs in the classroom.
  • Facilitated small group instruction and activities for students of varying abilities.
  • Assisted teachers with creating and maintaining a safe, orderly learning environment.
  • Supported teachers by preparing materials, setting up equipment, and organizing supplies.
  • Greeted parents at school events to provide information about curriculum and activities.
  • Observed student performance in order to assess progress towards academic goals.

Education

High School Diploma -

Salem High Scool
Conyers, GA
05-2021

Bachelor of Science - Biology

Allen University
Columbia, SC

Skills

  • Meeting facilitation
  • Cleaning
  • Complaint resolution
  • Technical support
  • Data entry
  • Relationship building
  • Willingness to learn
  • Positive attitude
  • Attention to detail
  • Money handling
  • Computer skills
  • Training and mentoring
  • Organizing work stations
  • Creativity and innovation
  • Task prioritization
  • Social media expertise

Accomplishments

  • Team leader award
  • best attendance award

Timeline

Team Associate

Walmart
07.2024 - 11.2024

Picker

Amazon
01.2023 - 05.2023

Probate Court Intern

rockdale county probate court
08.2020 - 05.2021

Crew Trainer

Mcdonalds
07.2020 - 06.2024

Teacher's Assistant

Heaven Sent Childcare
05.2019 - 08.2019

High School Diploma -

Salem High Scool

Bachelor of Science - Biology

Allen University

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Tyanna Bradford