Tyanna King-Busche
Tampa
Summary
Detail oriented Insurance Agent with experience in electronic health records, clinical documentation, and patient data management. I am skilled in Cerner documentation, data entry, and maintaining accurate, timely records. I have a strong understanding of HIPAA compliance, medical terminology, and remote workflow tools. My typing speed is 81 WPM with high accuracy, enabling efficient and precise documentation. I am currently seeking a documentation position to leverage accuracy, organization, and potentially healthcare knowledge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Agent
Foundever
Remote
02.2026 - Current
- Cultivated strong relationships with clients to understand insurance needs and deliver tailored solutions.
- Provided guidance on policy options, ensuring clarity and compliance with state regulations.
- Streamlined claims processing by implementing efficient workflows and enhancing customer satisfaction.
- Conducted thorough risk assessments to identify coverage gaps and recommend appropriate adjustments.
Patient Care Technician
BayCare
10.2024 - 10.2025
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Monitored and supported Baker Acted pediatric patients, ensuring their safety, emotional stability, and adherence to hospital protocols.
- Documented patient information and care activities in CERNER.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained patient stability by checking vital signs and weight and recording Intake and outtake information.
- Responded to patient call lights in a timely manner and provided comfort and emotional support to patients and families
Warehouse Associate
Amazon Warehouse
08.2023 - 10.2024
- Reorganized aisles to enhance accessibility.
- Ensured packages were scanned accurately and placed securely in bags.
- Transported boxes using pallet jacks with precision.
- Ensured cleanliness and organization of the environment.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
Healthcare Enrollment Specialist
Wipro
Remote
08.2020 - 12.2020
- Implemented correct processing methods for enrollment applications.
- Managed processing of member updates and disenrollments.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Updated, entered, and reviewed customer data.
Host
Outback Steakhouse
12.2018 - 06.2019
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Checked and restocked server areas and organized and got change for front counter
- Monitored seating area and checked restrooms regularly to keep spotless
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Education
Certification - Nursing, HHA
HCC
TampaHigh School Diploma -
Freedom High School
Tampa06.2017
Skills
- Editing and proofreading
- Attention to detail
- Multitasking
- Clinical documentation
- HIPAA compliance
- Customer service
EDUCATION
false
Certification
- Licensed Insurance Agent - General Lines 2-20
Timeline
Insurance Agent
Foundever
02.2026 - Current
Patient Care Technician
BayCare
10.2024 - 10.2025
Warehouse Associate
Amazon Warehouse
08.2023 - 10.2024
Healthcare Enrollment Specialist
Wipro
08.2020 - 12.2020
Host
Outback Steakhouse
12.2018 - 06.2019
Certification - Nursing, HHA
HCC
High School Diploma -
Freedom High School