Tyce Houston
Newark,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Shift Manager
The Saxton Group
Fort Worth, TX
05.2021 - Current
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Coached employees on interactions with customers to drive exceptional service.
- Provided coaching and guidance to team members when necessary to improve performance.
- Assisted in resolving escalated customer service issues in a timely manner.
- Enforced safety standards throughout the store including proper use of equipment.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Cook
Coyote Drive-in
Fort Worth, TX
06.2020 - 08.2020
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Education
Associate of Applied Science - HVAC Installation And Repair
Remington College
Fort Worth, TX01-2024
High School Diploma -
Saginaw High School
Saginaw, TX 08.2017 - 05.2022
Skills
- Quality Assurance
- Team Development
- Staff Development
- Safety Compliance
- Decision-Making
- Interpersonal Skills
- Punctual and Reliable
- Cash Handling
- Workplace Safety
- Operations Management
- Tech-Savvy
- Training and Mentoring
Certification
- Universal EPA Certification
Affiliations
Fitness
interest in technology
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Shift Manager
The Saxton Group
05.2021 - Current
Cook
Coyote Drive-in
06.2020 - 08.2020
High School Diploma -
Saginaw High School
08.2017 - 05.2022
- Universal EPA Certification
Associate of Applied Science - HVAC Installation And Repair
Remington College
Similar Profiles
Skyler WrightSkyler Wright
McAlisters Deli at The Saxton GroupMcAlisters Deli at The Saxton Group
Jerit KrummelJerit Krummel
Assistant Manager at Saxton GroupAssistant Manager at Saxton Group
Kendreall FinkleaKendreall Finklea
Construction Worker at Jay SaxtonConstruction Worker at Jay Saxton