Tyeasha Lipkins
Hampton,VA
Summary
Compassionate professional motivated to positively impact program operations and participant success with diligent support. Well-trained the field with dedication to continuously enhancing strategies and optimizing assistance. Highly organized and hardworking with strong attention to detail.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy Outreach Coordinator
Sentara SMG
Chesapeake, Virginia
03.2026 - Current
- Collaborated with healthcare providers to gather necessary documentation.
- Communicated with insurance companies to verify coverage and eligibility.
- Educated patients on authorization processes and requirements.
- Maintained accurate records of authorization approvals and denials.
- Reviewed prior authorization requests to ensure accuracy and completeness of required information.
- Assisted customers with medication inquiries and health-related questions.
Prior Authorization Specialist
Sentara SMG
Hampton, VA
09.2021 - 03.2026
- Facilitated communication between providers, payers and health plans regarding prior authorization processes.
- Monitored changes in insurance policies and guidelines to ensure compliance with prior authorization processes.
- Followed up on pending prior authorization requests to ensure timely processing.
- Provided customer service to patients and healthcare providers, answering questions related to prior authorization and insurance coverage.
- Communicated authorization decisions, including approvals and denials, to healthcare providers and patients.
Pharmacy Administration
Sentara Leigh Hospital
Norfolk, VA
08.2015 - 09.2021
- Communicated effectively with other healthcare professionals regarding patient care issues related to pharmacy services.
- Educated patients on medication usage, potential side effects, and storage requirements.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Pharmacy Technician
Target
Hampton, VA
06.2005 - 08.2015
- Educated patients on medication usage, potential side effects, and storage requirements.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Calculated, weighed, measured, and mixed pharmaceutical ingredients in accordance with standard formulas or recipes.
- Compounded non-sterile preparations including ointments, creams, lotions.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
Education
Bachelor of Science - Psychology
Hampton University
Hampton, VA08-2004
Skills
- Records maintenance
- Workflow management
- Pharmacy benefit management
- Utilization review experience
- Insurance procedures
Certification
- Virginia State Pharmacy Technician Licenses
- National Certified Pharmacy Technician Certification
Timeline
Pharmacy Outreach Coordinator
Sentara SMG
03.2026 - Current
Prior Authorization Specialist
Sentara SMG
09.2021 - 03.2026
Pharmacy Administration
Sentara Leigh Hospital
08.2015 - 09.2021
Pharmacy Technician
Target
06.2005 - 08.2015
Bachelor of Science - Psychology
Hampton University