Summary
Overview
Work History
Education
Skills
Zeta Phi Beta Sorority, Inc.
Timeline
Generic

Tyeisha Johnson

Charlotte,United States

Summary

Hardworking employee enthusiastic about learning all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

10
10
years of professional experience

Work History

Shift Leader

Papa Johns
08.2023 - Current

Responsibilities
• Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned workstation duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
• Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
• Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
• Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.

Delivery Driver

DoorDash
12.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.

Delivery Driver

Uber Eats
11.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.

Delivery Driver

Jimmy John's Gourmet Sandwiches
07.2022 - 12.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Registration Clerk

Georgetown Community Hospital
02.2019 - 02.2021
  • Completed registration paperwork, verifying accurate patient information.
  • Updated patient contact information to support accurate electronic medical records.
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Answered patient questions and inquiries regarding registration process and documentation.
  • Assisted in processing patient payments via cash, checks and credit cards.
  • Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
  • Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
  • Entered patient information into payment system accurately for billing purposes.

Customer Service Representative

Speedway Gas Station
12.2017 - 01.2019
  • Met and greeted every customer that came in.
  • Maintained a clean and safe environment.
  • Prepared fresh food daily.
  • Stocked all foods and drinks.
  • Handled cash, fuel transactions, and promoted the Speedy Rewards loyalty program.
  • Multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.

Internship Student

Baptist Health Cardiac Rehab
08.2018 - 12.2018
  • Learned about safety that relates to a target heart rate prescription, education, perceived exertion rating, risk stratification, telemetry, oxygen sat and blood pressure monitoring.
  • Observed, learned, and contributed in exercise sessions provided to the patient.
  • Provide education for the patient that has experienced a cardiovascular event.
  • Trained to be proficient in skills such as blood pressure readings, placement of EKG monitors, 6 minute walks, education to patients regarding exercise safety and use.
  • Learned telemetry system, reading/measuring EKG strips and documentation.
  • Learned procedures for cleaning and calibration of exercise equipment.

Customer Service Representative

Fivestar Gastion
06.2014 - 11.2017
  • Greeted every customer as they walked in and thanked them for their business before they left.
  • Promoted Sales to Customers.
  • Learned cash register, lottery & money order machines.
  • Cleaned and stocked the whole store.
  • Cooked good quality food for all customers.

Education

Bachelor of Science - Exercise Science

Eastern Kentucky University
Richmond, KY
12.2018

High School Diploma -

Bardstown High School
Bardstown, KY
06.2014

Skills

  • Safe Driver Training
  • Order Picking and Processing
  • Route Management
  • Route Logs
  • Billing and Payment Processing
  • Cash Register Operations
  • Food Safety Guidelines
  • Registration Requirements
  • Patient Registration
  • Medical Terminology
  • Payment Processing
  • Patient Scheduling

Zeta Phi Beta Sorority, Inc.

April 2016-Present

Timeline

Shift Leader

Papa Johns
08.2023 - Current

Delivery Driver

DoorDash
12.2022 - Current

Delivery Driver

Jimmy John's Gourmet Sandwiches
07.2022 - 12.2022

Delivery Driver

Uber Eats
11.2021 - Current

Registration Clerk

Georgetown Community Hospital
02.2019 - 02.2021

Internship Student

Baptist Health Cardiac Rehab
08.2018 - 12.2018

Customer Service Representative

Speedway Gas Station
12.2017 - 01.2019

Customer Service Representative

Fivestar Gastion
06.2014 - 11.2017

Bachelor of Science - Exercise Science

Eastern Kentucky University

High School Diploma -

Bardstown High School
Tyeisha Johnson