Malik Morgan
Macon,GA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Circle K
Macon, GA
03.2024 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Packing, Shipping, and Receiving Assembler
Amazon
Maconq, GA
06.2023 - 03.2024
- Organized warehouse inventory by item, type, size or product code.
- Unloaded trucks using pallet jacks, dollies and hand carts.
- Assembled shipping containers with packing materials and products according to customer specifications.
- Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
Sandwich Artist
SUBWAY®Restaurants
Macon, GA
02.2022 - 04.2023
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
- Ensured all menu items were prepared in accordance with health and safety standards.
Education
High School Diploma -
Southwest High School
Macon, GA05-2023
Skills
- Customer Service
- Cash handling expertise
- Ordering and stocking
- Time management skills
- Heavy Lifting
- Cleaning and sanitization
- Package handling
- Shipping and receiving
- Teamwork and Cooperation
Timeline
Customer Service Representative
Circle K
03.2024 - Current
Packing, Shipping, and Receiving Assembler
Amazon
06.2023 - 03.2024
Sandwich Artist
SUBWAY®Restaurants
02.2022 - 04.2023
High School Diploma -
Southwest High School
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