Tyesha Barber
Spring Lake,North Carolina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
DSP
QSAC
01.2022 - 01.2023
- Assisted clients in navigating social situations by providing guidance on appropriate behaviors and communication strategies, boosting overall social skills.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated adaptability and flexibility in responding to the diverse needs of clients with autism, adjusting support strategies as needed for optimal outcomes.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
Customer Service Representative
American Credit Acceptance
03.2020 - 12.2022
- Streamlined call center processes for improved efficiency and reduced wait times.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
Bachelor of Science - Criminal Justice
Fayetteville State University
Fayetteville, NC05.2025
Associate of Science - Criminal Justice
Nassau Community College
Garden City, NY08.2022
Skills
Customer Relations
Social Perceptiveness
Problem Resolution
Digital Media Management
Information Analysis
Time Management
First Aid/CPR
Multitasking
Data Entry
Recordkeeping
Timeline
DSP
QSAC
01.2022 - 01.2023
Customer Service Representative
American Credit Acceptance
03.2020 - 12.2022
Bachelor of Science - Criminal Justice
Fayetteville State University
Associate of Science - Criminal Justice
Nassau Community College
Similar Profiles
Jonas BoakyeJonas Boakye
QSAC Office Manager at QSACQSAC Office Manager at QSAC
Valencia GiraldyValencia Giraldy
Habilitation Specialist at QSACHabilitation Specialist at QSAC
Myriam Lucien TheosmyMyriam Lucien Theosmy
DSP at QSACDSP at QSAC
Denise OrtizDenise Ortiz
Assistant Director of Human Resources at QSACAssistant Director of Human Resources at QSAC
Yancel RoblesYancel Robles
Cook at ZaxbysCook at Zaxbys