Summary
Overview
Work History
Education
Skills
Timeline
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Tyesha Oliphant

Fort Lauderdale,FL

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives, and a strong work ethic to any team!

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Publix
Fort Lauderdale, FL
05.2018 - Current
  • Provided premier customer service to resolve stressful customer conflicts in a timely manner.
  • Developed strong communicative relationships with customers and staff by providing personalized assistance and support.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating inventory databases, and generating reports.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Demonstrated strong organizational and detail-oriented skills by managing shift responsibilities.

Education

Associate of Applied Science - Dental Assistant

Broward College
Fort Lauderdale, FL
01-2026

Skills

  • Fluent in Haitian Creole
  • Familiar with Microsoft and Adobe
  • Team collaboration
  • Time management
  • Charting documentation
  • Loyal

Timeline

Customer Service Representative

Publix
05.2018 - Current

Associate of Applied Science - Dental Assistant

Broward College

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