TYESHA PEAK
ARCHWELL HEALTH
Charlotte,NC
1
Certification
11
years of professional experience
Results-driven healthcare leader with 19 years of experience in business development, market growth, and Medicare Advantage strategy. Developed strategic partnerships, coached high-performing teams, and expanded referral networks to align growth initiatives with organizational goals. Collaborated with executive leadership and community stakeholders to drive sustainable market expansion and enhance value-based care.
Work History
Community Relations Specialist
1 Year 2 Months- Develop partnerships with providers, brokers, senior living communities, chambers of commerce, faith organizations, and community agencies.
- Established partnerships with providers, brokers, senior living communities, chambers of commerce, faith organizations, and community agencies to enhance community engagement.
- Collaborate with Growth, Clinical, Operations, and Provider leadership to identify market opportunities and improve community access to care.
- Executed educational events, Lunch & Learns, and broker engagement initiatives to strengthen community relationships and increase awareness of services.
- Analyzed outreach metrics and market trends to devise strategies aimed at increasing future New Member Appointments (NMAs).
- Create executive dashboards and market reports to support leadership decision-making.
- Represent ArchWell Health throughout the community while promoting value-based care.
Community Engagement Director
1 Year- Directed community engagement and outreach strategies that increased referrals and improved occupancy.
- Directed community engagement, referral development, and outreach strategies supporting occupancy goals.
- Managed educational programming and networking events to enhance community relationships and visibility.
- Tracked engagement metrics to refine outreach strategies and increase community participation.
Area Sales Manager
1 Year 1 Month- Directed business development initiatives to increase occupancy across nine assisted living communities.
- Led, coached, and developed 5–10 interdisciplinary sales and operations teams to enhance sales performance.
- Implemented consultative sales and relationship management best practices.
- Reviewed CRM analytics and market trends to shape effective territory strategy.
- Directed business development across nine assisted living communities.
Membership Growth Consultant
8 Months- Educated Medicare-eligible seniors on benefits of Medicare Advantage and value-based care, enhancing their understanding of healthcare options.
- Developed and maintained a robust pipeline through proactive outreach and strategic relationship development, ensuring consistent engagement with prospects.
- Collaborated with providers to drive patient acquisition and foster community engagement, strengthening local healthcare networks.
- Analyzed data trends to identify opportunities for improvement in patient care outcomes.
- Enhanced communication among team members to foster collaborative and supportive a work environment.
Director of Sales & Marketing
2 Years- Directed sales, marketing, occupancy, and referral development initiatives to enhance physician outreach effectiveness.
- Managed CRM forecasting to optimize strategic healthcare partnerships and drive engagement.
- Collaborated with executive leadership to enhance census performance through targeted initiatives.
Inside Sales Manager
4 Years 3 Months- Led inside sales operations, focusing on coaching and account development to enhance team effectiveness.
- Implemented training initiatives that improved customer retention and engagement.
- Led sales team to exceed quarterly goals through effective training and performance management.
- Developed and implemented strategic sales initiatives, enhancing customer engagement and retention rates.
- Analyzed market trends to identify opportunities for product expansion and revenue growth.
Retention Liaison
2 Years- Managed customer retention initiatives and resolved escalated concerns, contributing to lower attrition.
- Facilitated communication between clients and internal teams to enhance service delivery.
- Developed and maintained client relationships, ensuring satisfaction and loyalty.
- Coordinated project timelines and deliverables, streamlining operations across departments.
- Oversaw conflict resolution processes, improving overall client retention rates.
Education
Associate of Arts - Human Services
Expected Graduation: May 2028
High School Diploma
Skills
Healthcare leadership
Community Outreach Strategy
Business Development
CRM & Pipeline Management
Performance Analytics
Broker Engagement
Community Partnerships
Strategic Partnerships
Territory Development
Cross-Functional Collaboration
Executive Networking
Community Engagement Initiatives
Certification
- Certified Dementia Practitioner
- Certified Senior Health Navigator
- Caregiver Support Group Facilitator
Timeline
Community Relations Specialist
ARCHWELL HEALTH
06.2025 - CurrentRead More
Community Engagement Director
PHOENIX SENIOR LIVING
04.2024 - 04.2025Read More
Area Sales Manager
ALG SENIOR
11.2022 - 12.2023Read More
Membership Growth Consultant
CHENMED
04.2022 - 12.2022Read More
Director of Sales & Marketing
CHANDLER PLACE ASSISTED LIVING & MEMORY CARE
04.2020 - 04.2022Read More
Retention Liaison
ACKERMAN SECURITY
01.2016 - 01.2018Read More
Inside Sales Manager
DELTA APPAREL
11.2015 - 02.2020Read More
Central Piedmont Community College
Associate of Arts from Human Services
Read More
Lincoln High School
High School Diploma
Read More