Tyesha Thompkins
Miami Gardens
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
23
23
years of professional experience
Work History
Manager
Homestyle Restaurant
08.2001 - Current
- Greet customers with a warm, friendly smile
- Took all food orders, both in person and by telephone
- Managed and motivated employees to be productive and engaged in work.
- Assisted with the distribution of the food
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- In charge of the employee schedules and weekly paychecks
- Monitored employees to ensure each and every job was fulfilled to the highest satisfactory
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Maintain clean and orderly checkout areas.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Diploma -
Carol City HS
Miami, FL06.1996
Skills
- Strong interpersonal skills
- Dependable, responsible and who is committed to excellence and success
- Team Leadership
- Handles confidential financial and personal information appropriately
- Data entry & basic computer skills
- Adaptability and ability to work under pressure
- Clear verbal communication
- Ability to empathize
- Complex Problem-Solving
- Detail oriented and works with a high degree of accuracy
- Type 35 WPM
- Microsoft Word savvy
Timeline
Manager
Homestyle Restaurant
08.2001 - Current
Diploma -
Carol City HS
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